Select the product you need help with

Can't see pictures in a slide show in Windows Photo Gallery in Windows Vista

Article ID: 938818 - View products that this article applies to.

Expand all | Collapse all

Diagnose and fix the problem automatically

Note If you would rather fix this problem yourself, go to the "Let me fix it myself" section.

Back to the top | Give Feedback

Similar issues that the MATS package fixes

2415237

(http://support.microsoft.com/kb/2415237/ )

Can't preview pictures in Windows Photo Gallery in Windows Vista

930102

(http://support.microsoft.com/kb/930102/ )

Image transition issues in Windows Photo Gallery in Windows XP or in Windows Vista

For more information about other issues that the MATS package fixes, go to the "Other issues that the MATS package fixes" section.

Back to the top | Give Feedback

SYMPTOMS

When you start a slide show in Windows Photo Gallery on a computer that is running Windows Vista, pictures in the slide show are not displayed.

Back to the top | Give Feedback

When you start a slide show, Windows Vista uses the Windows Experience Index ratings for Graphics to determine whether to use the DirectX Exclusive mode or the GDI+ mode to draw the images. If the DirectX Exclusive mode is used to draw the images, the progressive scan mode is always used. However, the display may not support the progressive scan mode or the non-interlaced scan mode in the current resolution. In this situation, you experience the issue that is described in the "Symptoms" section.

Note Some displays only support the interlaced mode in specific resolutions. For example, many plasma and LCD televisions use the 480i mode or the 1080i mode. In these examples, the letter "i" signifies "interlaced."

Back to the top | Give Feedback

Let me fix it myself

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756

(http://support.microsoft.com/kb/322756/ )

How to back up and restore the registry in Windows

To fix this problem, use one of the following methods:

Method 1

Use a display that support progressive mode in the selected resolution.

Method 2

Edit the registry to force Windows Vista to use the GDI+ mode. To do this, follow these steps:

Click Start, click Run, type regedit, and then click OK.

Note If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Windows Photo Gallery\Slideshow
On the Edit menu, point to New, and then click DWORD Value.
Type WinSATSCore, and then press ENTER.
Right-click WinSATSCore, click Modify, type 0 in the Value data box, and then click OK.
Exit Registry Editor.