Error message when you run the NetProj.exe utility on a Windows Vista-based computer to connect to a network projector: "The network projector is unable to display your desktop at the current screen resolution."

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Article ID: 938906 - View products that this article applies to.
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SYMPTOMS

On a Windows Vista-based computer, when you run the NetProj.exe utility to connect to a network projector, you receive the following error message:
The network projector is unable to display your desktop at the current screen resolution. Please lower the screen resolution and try to connect again.
The computer cannot successfully connect to the network projector.

CAUSE

This problem occurs if the computer's screen resolution is higher than the screen resolution that the network projector supports.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A hotfix is available to resolve this problem. After you apply this hotfix, the NetProj.exe file automatically changes the computer's current screen resolution to a screen resolution that the network projector supports before the computer is connected to the network projector.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

You do not have to make any changes to the registry to use this hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit version
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File nameFile versionFile sizeDateTimePlatform
Update.mumNot applicable18,73330-Aug-200716:05Not applicable
X86_microsoft-windows-networkprojection_31bf3856ad364e35_6.0.6000.20671_none_e22030470cec1bf1.manifestNot applicable34,27630-Aug-200716:05Not applicable
Crppresentation.dll6.0.6000.2067151,71230-Aug-200703:14x86
Netproj.exe6.0.6000.2067189,60030-Aug-200702:30x86
Netprojw.dll6.0.6000.206711,086,46430-Aug-200703:15x86
Networkprojection-ppdlic.xrm-msNot applicable3,45530-Aug-200703:12Not applicable
P2p-crp.mofNot applicable1,18707-Jan-200705:33Not applicable
Windows Vista, 64-bit version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-networkprojection_31bf3856ad364e35_6.0.6000.20671_none_3e3ecbcac5498d27.manifestNot applicable34,31030-Aug-200716:10Not applicable
Update.mumNot applicable18,88330-Aug-200716:05Not applicable
Crppresentation.dll6.0.6000.2067161,95230-Aug-200704:18x64
Netproj.exe6.0.6000.2067190,11230-Aug-200702:55x64
Netprojw.dll6.0.6000.206711,101,31230-Aug-200704:20x64
Networkprojection-ppdlic.xrm-msNot applicable3,45530-Aug-200704:09Not applicable
P2p-crp.mofNot applicable1,18707-Jan-200705:33Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

REFERENCES

For information about Windows Network Projector, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/Aa934598.aspx
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 938906 - Last Review: October 8, 2011 - Revision: 3.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbvistasp1fix kbfix kbexpertisebeginner kbexpertiseadvanced kbqfe kbHotfixServer KB938906

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