Consider the following scenario:
| • | You use a computer that is running Windows Vista Ultimate or Windows Vista Home Premium. |
| • | The system is configured to use a digital cable tuner. |
| • | You watch Live TV in Windows Media Center. |
| • | You put the computer into hibernation or into sleep, and then you resume the computer. |
In this scenario, Windows Media Center may stop responding (hang). Or, Windows Media Center cannot find the OpenCable Unidirectional Cable Receiver (OCUR) tuner.
In some scenarios, you can watch TV again if you press the Live TV button several times. In other scenarios, you must restart the computer to watch TV.
Back to the top
To resolve this problem, install an updated firmware package for the digital tuner, and then install the update that is described in this article.
Back to the top
Step 1: Install an updated firmware package
You must install an updated firmware package for the digital tuner device that is version 1.16H or a later version.
To install the updated firmware package, contact your computer manufacturer or visit the following Microsoft Web site:
For information about how to contact your computer manufacturer, visit the following Microsoft Web site:
Back to the top
Step 2: Install the update
You have two options to install the update. You can install Windows Vista Service Pack 1 (SP1) or you can install the stand-alone update. The recommended option is to install Service Pack 1 (SP1).
Back to the top
Service pack information
To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 (http://support.microsoft.com/kb/935791/) How to obtain the latest Windows Vista service pack
Update information
To resolve this problem, obtain the Update for Windows Media Center for Windows Vista (KB938929).
The following files are available for download from the Microsoft
Download Center:
Windows Vista, 32-bit versions
Download the Update for Windows Media Center for Windows Vista package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=31DC7F58-CBB3-4D18-A32B-94EE00B6D045)Windows Vista, 64-bit versions
Download the Update for Windows Media Center for Windows Vista for x64-based Systems package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=2AED5953-0386-4EA2-93B5-03D04E032CB9)
Release Date: October 23, 2007
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 (http://support.microsoft.com/kb/119591/) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this update.
Hotfix replacement information
This update does not replace a previously released update.
File information
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel.
Windows Vista, 32-bit versions
| File name | File version | File size | Date | Time | Platform |
|---|
| Mpeg2data.ax | 6.6.6000.20659 | 68,608 | 11-Aug-2007 | 03:59 | Not Applicable |
| Msdvbnp.ax | 6.6.6000.20659 | 57,856 | 11-Aug-2007 | 03:59 | Not Applicable |
| Msnp.ax | 6.6.6000.20659 | 80,384 | 11-Aug-2007 | 03:59 | Not Applicable |
| Package_1_for_kb938929~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 1,793 | 13-Aug-2007 | 16:03 | Not Applicable |
| Package_2_for_kb938929~31bf3856ad364e35~x86~~6.0.1.0.mum | Not Applicable | 3,129 | 13-Aug-2007 | 16:03 | Not Applicable |
| Psisdecd.dll | 6.6.6000.20659 | 292,352 | 11-Aug-2007 | 04:00 | x86 |
| Psisrndr.ax | 6.6.6000.20659 | 218,624 | 11-Aug-2007 | 04:00 | Not Applicable |
| Update.mum | Not Applicable | 1,880 | 13-Aug-2007 | 16:03 | Not Applicable |
| X86_2aacfde223f4b56d5f9b0f9b32ab9600_31bf3856ad364e35_6.0.6000.20659_none_18bbb375a375ddbf.manifest | Not Applicable | 699 | 13-Aug-2007 | 16:03 | Not Applicable |
| X86_5435839494efd9a10188bfac04b5bbac_31bf3856ad364e35_6.0.6000.20659_none_92807777d06c5e2f.manifest | Not Applicable | 719 | 13-Aug-2007 | 16:03 | Not Applicable |
| X86_7e748a01f6e7813e62b3625d8afe9185_31bf3856ad364e35_6.0.6000.20659_none_4d6b1c83441f1134.manifest | Not Applicable | 710 | 13-Aug-2007 | 16:03 | Not Applicable |
| X86_e4b0a20762f5397fb2196a5459bdc95a_31bf3856ad364e35_6.0.6000.20659_none_e493a9ca60a77f4c.manifest | Not Applicable | 698 | 13-Aug-2007 | 16:03 | Not Applicable |
| X86_microsoft-windows-ehome-ehui_31bf3856ad364e35_6.0.6000.20659_none_cd3a6b88e57f43ac.manifest | Not Applicable | 10,076 | 13-Aug-2007 | 16:03 | Not Applicable |
| X86_microsoft-windows-ehome-msdri_31bf3856ad364e35_6.0.6000.20659_none_647f1056045987da.manifest | Not Applicable | 22,806 | 13-Aug-2007 | 16:03 | Not Applicable |
| X86_microsoft-windows-ehome-services-ehrecvr_31bf3856ad364e35_6.0.6000.20659_none_bbdfcd413db5db9f.manifest | Not Applicable | 24,235 | 13-Aug-2007 | 16:03 | Not Applicable |
| X86_microsoft-windows-v..e-filters-tvdigital_31bf3856ad364e35_6.0.6000.20659_none_da738767732725f3.manifest | Not Applicable | 84,437 | 13-Aug-2007 | 16:03 | Not Applicable |
| Ehui.dll | 6.0.6000.20659 | 517,120 | 11-Aug-2007 | 03:58 | x86 |
| Msdri.dll | 6.0.6000.20659 | 414,208 | 11-Aug-2007 | 03:59 | x86 |
| Ehrecvr.exe | 6.0.6000.20659 | 292,352 | 11-Aug-2007 | 03:22 | x86 |
| Ehrecvr.exe.config | Not Applicable | 120 | 11-Aug-2007 | 00:39 | Not Applicable |
Windows Vista, 64-bit versions
| File name | File version | File size | Date | Time | Platform | Service branch |
|---|
| Amd64_92cce7cf7e4b7cb484130a8b1da1cd6c_31bf3856ad364e35_6.0.6000.20659_none_c3dd9842710c0fcd.manifest | Not Applicable | 714 | 13-Aug-2007 | 16:03 | Not Applicable | Not Applicable |
| Amd64_c8cd3281ec8d8ca94cf49f6091ad19ee_31bf3856ad364e35_6.0.6000.20659_none_ebde5776bac1f959.manifest | Not Applicable | 1,046 | 13-Aug-2007 | 16:03 | Not Applicable | Not Applicable |
| Amd64_d0a0b4c89aec93e3d868383906a1c770_31bf3856ad364e35_6.0.6000.20659_none_c20589ed27845949.manifest | Not Applicable | 1,086 | 13-Aug-2007 | 16:03 | Not Applicable | Not Applicable |
| Amd64_dbe5e7aeb5fdf307463672279ccf08cd_31bf3856ad364e35_6.0.6000.20659_none_418cb292684fd1b9.manifest | Not Applicable | 703 | 13-Aug-2007 | 16:03 | Not Applicable | Not Applicable |
| Amd64_microsoft-windows-ehome-ehui_31bf3856ad364e35_6.0.6000.20659_none_2959070c9ddcb4e2.manifest | Not Applicable | 10,122 | 13-Aug-2007 | 16:08 | Not Applicable | Not Applicable |
| Amd64_microsoft-windows-ehome-msdri_31bf3856ad364e35_6.0.6000.20659_none_c09dabd9bcb6f910.manifest | Not Applicable | 22,832 | 13-Aug-2007 | 16:08 | Not Applicable | Not Applicable |
| Amd64_microsoft-windows-ehome-services-ehrecvr_31bf3856ad364e35_6.0.6000.20659_none_17fe68c4f6134cd5.manifest | Not Applicable | 24,263 | 13-Aug-2007 | 16:08 | Not Applicable | Not Applicable |
| Amd64_microsoft-windows-v..e-filters-tvdigital_31bf3856ad364e35_6.0.6000.20659_none_369222eb2b849729.manifest | Not Applicable | 84,473 | 13-Aug-2007 | 16:08 | Not Applicable | Not Applicable |
| Ehui.dll | 6.0.6000.20659 | 655,872 | 11-Aug-2007 | 04:59 | x64 | Not Applicable |
| Package_1_for_kb938929~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 2,040 | 13-Aug-2007 | 16:03 | Not Applicable | Not Applicable |
| Package_2_for_kb938929~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 3,365 | 13-Aug-2007 | 16:03 | Not Applicable | Not Applicable |
| Update.mum | Not Applicable | 1,880 | 13-Aug-2007 | 16:03 | Not Applicable | Not Applicable |
| Wow64_microsoft-windows-ehome-ehui_31bf3856ad364e35_6.0.6000.20659_none_33adb15ed23d76dd.manifest | Not Applicable | 2,726 | 13-Aug-2007 | 16:08 | Not Applicable | Not Applicable |
| Msdri.dll | 6.0.6000.20659 | 556,544 | 11-Aug-2007 | 05:01 | x64 | Not Applicable |
| Ehrecvr.exe | 6.0.6000.20659 | 347,648 | 11-Aug-2007 | 03:49 | x64 | Not Applicable |
| Ehrecvr.exe.config | Not Applicable | 120 | 11-Aug-2007 | 00:35 | Not Applicable | Not Applicable |
| Mpeg2data.ax | 6.6.6000.20659 | 99,328 | 11-Aug-2007 | 05:00 | Not Applicable | Not Applicable |
| Msdvbnp.ax | 6.6.6000.20659 | 73,216 | 11-Aug-2007 | 05:01 | Not Applicable | Not Applicable |
| Msnp.ax | 6.6.6000.20659 | 100,864 | 11-Aug-2007 | 05:01 | Not Applicable | Not Applicable |
| Psisdecd.dll | 6.6.6000.20659 | 374,784 | 11-Aug-2007 | 05:02 | x64 | Not Applicable |
| Psisrndr.ax | 6.6.6000.20659 | 288,256 | 11-Aug-2007 | 05:02 | Not Applicable | Not Applicable |
| Ehui.dll | 6.0.6000.20659 | 517,120 | 11-Aug-2007 | 03:58 | x86 | WOW64_MICROSOFT-WINDOWS-EHOME-EHUI_31BF3856AD364E35_6.0.6000.20659_NONE_33ADB15ED23D76DD |
Back to the top
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.
Back to the top
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/)
Description of the standard terminology that is used to describe Microsoft software updates
Back to the top