The GetItem operation in Exchange Web Service obtains duplicate strings in Exchange Server 2007

View products that this article applies to.

SYMPTOMS

In a Microsoft Exchange Server 2007 environment, you use the GetItem operation in Exchange Web Service to obtain items from the Exchange store. When you try to obtain the Item.Body.Value value, the results contain duplicate strings.

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RESOLUTION

To resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 1 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:

Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1 (http://go.microsoft.com/fwlink/?LinkId=152559)

To resolve this problem in the release version of Exchange Server 2007, install Update Rollup 6 for Exchange Server 2007. For more information about Update Rollup 6 for Exchange Server 2007, see the following Exchange Help topic:

Description of Update Rollup 6 for Exchange Server 2007 (http://go.microsoft.com/fwlink/?LinkId=152561)

For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:

How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007 (http://go.microsoft.com/fwlink/?LinkId=152570)

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about Exchange Web Service, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/bb204119.aspx (http://msdn2.microsoft.com/en-us/library/bb204119.aspx)

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

For more information about the naming schema for Exchange Server software updates, click the following article number to view the article in the Microsoft Knowledge Base:

817903 (http://support.microsoft.com/kb/817903/ ) New naming schema for Exchange Server software update packages

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