Error message when you try to start a sequenced application in the Microsoft App-V (SoftGrid) client: "Error code: xxxxxx-xxxxxx2C-800736B1"

Article translations Article translations
Article ID: 939084 - View products that this article applies to.
Expand all | Collapse all

On This Page

Symptoms

When you try to start a sequenced application in the Microsoft App-V (SoftGrid) client, the application does not start. Additionally, you may receive an error message that resembles the following error message:

The SoftGrid Client could not launch application_name. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.
Error code: xxxxxx-xxxxxx2C-800736B1

You may also see the following events logged in the Event Viewer System log:

Source: SideBySide
Event ID: 59
Description: Generate Activation Context failed for <path of the .exe file>. Reference error message: The operation completed successfully.

Source: SideBySide
Event ID: 59
Description: Resolve Partial Assembly failed for Microsoft.VC80.MFC. Reference error message: The referenced assembly is not installed on your system.

Source: SideBySide
Event ID: 59
Description: Dependent Assembly Microsoft.VC80.MFC could not be found and Last Error was The referenced assembly is not installed on your system.

Cause

This problem occurs if the following packages are not installed locally on the App-V (SoftGrid) client:

Resolution

Install the redistributable package locally on the App-V (SoftGrid) client  

If the sequenced application requires the .NET Framework 2.0 Redistributable Package, install the .NET Framework 2.0 Redistributable Package locally on the App-V (SoftGrid) client. Additionally, if the sequenced application requires the Visual C++ Redistributable Package, install the Visual C++ Redistributable Package locally on the App-V (SoftGrid) client.  

Note Before installing these packages, ensure that they are the correct version for the application being virtualized. The links above are for the most common versions of the packages.


Properties

Article ID: 939084 - Last Review: August 31, 2012 - Revision: 5.0
Applies to
  • Microsoft Application Virtualization for Terminal Services
  • Microsoft Application Virtualization for Windows Desktops
  • Microsoft Application Virtualization 4.6 for Terminal Services
  • Microsoft Application Virtualization 4.6 for Windows Desktops
  • Microsoft Application Virtualization 4.5 for Terminal Services
  • Microsoft Application Virtualization 4.5 for Windows Desktops
Keywords: 
kbexpertiseadvanced kbtshoot KB939084

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com