When updates are being downloaded from Windows Update on a Windows Vista-based computer, you may experience the following symptoms:
| • | A dialog box appears that indicates that the host process for Windows Services has stopped working. |
| • | After you restart the computer, you receive the following error message in a Windows Update dialog box: Some Updates were not installed
Failed: xx updates
Error(s) Found:
Code 800706BA |
| • | An event that resembles the following is logged in the Application log: Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: date
Time: time
Computer: computer name
User: N/A
Description: Faulting application svchost.exe_BITS, version 6.0.6000.16386, time stamp 0x4549adc4, faulting module qmgr.dll, version 7.0.6000.16386, time stamp 0x4549bd9f, exception code 0xc0000005 |
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This problem occurs because the Background Intelligent Transfer Service (BITS) state files are corrupted. This problem stops the host process for Windows Services. This behavior prevents you from using BITS to transfer files.
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An update is available to prevent a BITS crash on a Windows Vista-based computer.
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Update information
The following files are available for download from the Microsoft
Download Center:
Windows Vista, 32-bit versions
Download the 939159 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=D8F9D963-5D01-411F-BBA2-B57FE0D4204C&displaylang=en) Windows Vista, 64-bit versions
Download the 939159 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=2ED66BB5-8496-4B45-8725-D58629950E69&displaylang=en)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 (http://support.microsoft.com/kb/119591/) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you install this update.
Update replacement information
This update does not replace any other updates.
File information
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel.
Windows Vista, 32-bit versions
| File name | File version | File size | Date | Time | Platform |
|---|
| Update-bf.mum | Not applicable | 1,746 | 26-Jul-2007 | 18:43 | Not applicable |
| X86_95f9025e940221ff71b90bbcb12b5997_31bf3856ad364e35_6.0.6000.20647_none_41ed808d1593c68c.manifest | Not applicable | 699 | 26-Jul-2007 | 18:43 | Not applicable |
| X86_f1479b2110873990b2b9a281e8db3e25_31bf3856ad364e35_6.0.6000.16531_none_d1c8c5ebd7c90b15.manifest | Not applicable | 699 | 26-Jul-2007 | 18:43 | Not applicable |
| X86_microsoft-windows-bits-client_31bf3856ad364e35_6.0.6000.16531_none_218b14e6fc62ea9e.manifest | Not applicable | 122,081 | 26-Jul-2007 | 18:43 | Not applicable |
| X86_microsoft-windows-bits-client_31bf3856ad364e35_6.0.6000.20647_none_220fe38215833e63.manifest | Not applicable | 122,081 | 26-Jul-2007 | 18:43 | Not applicable |
| Qmgr.dll | 7.0.6000.16531 | 750,080 | 25-Jul-2007 | 03:21 | x86 |
| Qmgr.mof | Not applicable | 2,302 | 07-Jan-2007 | 05:31 | Not applicable |
| Qmgr.dll | 7.0.6000.20647 | 750,080 | 25-Jul-2007 | 03:14 | x86 |
| Qmgr.mof | Not applicable | 2,302 | 07-Jan-2007 | 05:31 | Not applicable |
Windows Vista, 64-bit versions
| File name | File version | File size | Date | Time | Platform |
|---|
| Amd64_268de7d1b3950bd78d4ec43e395c8e0d_31bf3856ad364e35_6.0.6000.20647_none_2fcba980449d77e2.manifest | Not applicable | 703 | 26-Jul-2007 | 18:43 | Not applicable |
| Amd64_cba080dad87678f379b404d4c9060151_31bf3856ad364e35_6.0.6000.16531_none_7643f907f44a851e.manifest | Not applicable | 703 | 26-Jul-2007 | 18:43 | Not applicable |
| Amd64_microsoft-windows-bits-client_31bf3856ad364e35_6.0.6000.16531_none_7da9b06ab4c05bd4.manifest | Not applicable | 122,137 | 26-Jul-2007 | 18:47 | Not applicable |
| Amd64_microsoft-windows-bits-client_31bf3856ad364e35_6.0.6000.20647_none_7e2e7f05cde0af99.manifest | Not applicable | 122,137 | 26-Jul-2007 | 18:47 | Not applicable |
| Update-bf.mum | Not applicable | 1,756 | 26-Jul-2007 | 18:43 | Not applicable |
| Qmgr.dll | 7.0.6000.16531 | 1,039,872 | 25-Jul-2007 | 04:29 | x64 |
| Qmgr.mof | Not applicable | 2,302 | 07-Jan-2007 | 05:39 | Not applicable |
| Qmgr.dll | 7.0.6000.20647 | 1,039,360 | 25-Jul-2007 | 04:16 | x64 |
| Qmgr.mof | Not applicable | 2,302 | 07-Jan-2007 | 05:32 | Not applicable |
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.
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