Article ID: 939216 - View products that this article applies to.
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After you install Windows Server 2003 Service Pack 2 (SP2) on a server that is running Microsoft Solution for Hosted Messaging and Collaboration, some provisioning requests do not work. Additionally, you receive an error message that resembles the following error message:
Additionally, you may receive an error message that resembles the following error message:
<errorContext description="Only one top level element is allowed in an XML document." code="0xc220140b" executeSeqNo="2">
<errorContext description="UpdateACL/The parameter is incorrect." code="0x80070057" executeSeqNo="32"><errorSource namespace="Active Directory Provider" procedure="Update ACL" />
This problem occurs for one of the following reasons:
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the "Date and Time" item in Control Panel.
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 939216 - Last Review: October 26, 2013 - Revision: 4.0