Article ID: 939313 - Last Review: July 11, 2007 - Revision: 1.1 Error message when you try to open a help window from a SharePoint Server 2007 site or from a Windows SharePoint Services 3.0 site: "Cannot display help"SYMPTOMSConsider the following scenario. An administrator installs
several server language packs in addition to Microsoft Office SharePoint Server
2007. Then, the administrator creates a site in a language other than the base
server language. You connect to the newly created site. Then, you try to open the help
window for that language. In this scenario, when you click Help, you receive the
following error message: Cannot display help.
Technical details: HC not found. (Manifest ,
LCID) CAUSEThis issue occurs because SharePoint
Server 2007 has not completed the installation of the help collections. The job may
be queued by the SharePoint Job Timer. RESOLUTIONTo resolve this issue, follow these steps:
If the previous procedure does not resolve the issue, directly install the help collections. To do this, follow these steps:
To install a particular language or a particular help collection, you can use one or more of the following parameters:
"Hcinstal.exe /act InstallOneHC /loc 3082 /mns
MS.OSS" After you run the command, you are presented with a return
code that informs you of the result of the operation:
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