Error message when you try to use the "Data Migration Wizard for Outlook with Business Contact Manager" to migrate many records in Microsoft Dynamics CRM 3.0: "Application Terminated: Unable to write into CDF database"

Article ID: 939386 - View products that this article applies to.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
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SYMPTOMS

When you try to use the "Data Migration Wizard for Outlook with Business Contact Manager" to migrate many records in Microsoft Dynamics CRM 3.0, you receive the following error message:
Application Terminated: Unable to write into CDF database.
Application Terminated: Unable to insert records into CDF.
Note The "Data Migration Wizard for Outlook with Business Contact Manager" is included in the Data Migration Pack for Microsoft Dynamics CRM 3.0.

This problem occurs when you use the "Data Migration Wizard for Outlook with Business Contact Manager" to migrate more than 500,000 records.
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RESOLUTION

This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 3.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935364
(http://support.microsoft.com/kb/935364/ )
Update Rollup 3 is available for Microsoft Dynamics CRM 3.0

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Setup.exe3.0.5300.1630474,98430-Jun-200701:52x86
Crmmsg.dll1.2.3297.12316,08829-Mar-200720:18x86
Microsoft.crm.datamigration.cdfmigrationtool.cdfadapter.dll3.0.5300.168154,28806-Oct-200703:40x86
Microsoft.crm.datamigration.cdfmigrationtool.controller.dll3.0.5300.168125,10406-Oct-200703:40x86
Microsoft.crm.datamigration.initializecdf.engine.dll3.0.5300.168150,19206-Oct-200703:40x86
Microsoft.crm.datamigration.shared.dll3.0.5300.1681128,01606-Oct-200703:40x86
Microsoft.crm.datamigration.shell.cdfcleansingwizard.dll3.0.5300.1681508,94406-Oct-200703:40x86
Microsoft.crm.datamigration.shell.cdfmigrationwizard.dll3.0.5300.1681476,17606-Oct-200703:40x86
Microsoft.crm.tools.bcmmigration.components.dll3.0.5300.1681386,06406-Oct-200703:40x86
Microsoft.crm.tools.bcmmigration.uiforms.exe3.0.5300.1681648,20805-Oct-200712:40x86
Microsoft.crm.tools.bcmmigration.utils.dll3.0.5300.1681279,56806-Oct-200703:40x86
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47x86
Crmhotfix.cdfNot Applicable3,58706-Oct-200703:48Not Applicable
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47x86

Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 server software together with the "Data Migration Wizard for Outlook with Business Contact Manager." After you apply the hotfix, make sure that the following registry entries exist in the registry:
  • HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\MSCRM Migration Framework\CommandTimeOut (0x00010001)


    Note The default DWORD value of this registry entry is 999999.
  • HKEY_LOCAL_MACHINE \SOFTWARE\MICROSOFT\MSCRM Migration Framework\FileAcqSleepTime (0x00010001)


    Note The default DWORD value of this registry entry is 4000.
  • HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\MSCRM Migration Framework\ReducedCommitSize (0x00010001)


    Note The default DWORD value of this registry entry is 0.
  • HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\MSCRM Migration Framework\MaxAttempts (0x00010001)


    Note The default DWORD value of this registry entry is 40.

Prerequisites

You must have Microsoft Dynamics CRM 3.0 installed to apply this hotfix.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

Removal information

To remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel. System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000.

The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB939386$\Spuninst folder. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
832475
(http://support.microsoft.com/kb/832475/ )
Description of the new features in the package installer for Windows software updates
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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/LN/ )
Description of the standard terminology that is used to describe Microsoft software updates
887283
(http://support.microsoft.com/kb/887283/ )
Microsoft Business Solutions CRM software hotfix and update package naming standards
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Properties

Article ID: 939386 - Last Review: April 3, 2008 - Revision: 2.3
APPLIES TO
  • Microsoft CRM 3.0
Keywords: 
kbautohotfix kberrmsg kbhotfixserver kbqfe kbmbsmigrate KB939386
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