When you try to install updates on a Windows Vista-based
computer by using Windows Update, you may receive the following error message:
Code 0x8007000b
If you try to perform a backup
by using the "back up files" feature, you may receive the following error
message:
File backup could not save your automatic backup
settings for the following reason:
Transaction support within the specified
file system resource manager is not started or was shutdown due to an error.
(0x80071A91)
Please try again.
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This problem may occur if the transactional log file that is
used by the NTFS file system is corrupted.
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To resolve this problem, follow these steps:
| 1. | Click Start , type
cmd in the Start Search box, and then
right-click cmd in the Programs
list. |
| 2. | Click Run as administrator, and then click
Continue. If you are prompted for an administrator password or for
confirmation, type the password, or click Allow. |
| 3. | At a command prompt, type the following command, and then
press ENTER: fsutil resource setautoreset true c:\ |
| 4. | Restart the computer. |
| 5. | Use Windows Update to install the latest updates.
|
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Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
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Help and Support
