The text of the e-mail message may be corrupted when Exchange 2007 receives an e-mail message that does not specify character set information

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Article ID: 939471 - View products that this article applies to.
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SYMPTOMS

When Microsoft Exchange Server 2007 receives an e-mail message that does not specify character set information, the text of the e-mail message may be corrupted.

CAUSE

This problem may occur because Exchange 2007 does not detect the character set in which the e-mail message is encoded.

The message is decoded by using the character set that is specified in the remote domain settings. If the character set in which the message text is encoded differs from the character set that is specified in the remote domain settings, the message text is corrupted.

RESOLUTION

To resolve this problem, install Exchange 2007 Service Pack 1. For more information, visit the following Microsoft Download Center Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=44C66AD6-F185-4A1D-A9AB-473C1188954C&displaylang=en

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to specify the message format for a remote domain, visit the following Microsoft TechNet Web site:
http://technet.microsoft.com/en-us/library/bb125174.aspx

Properties

Article ID: 939471 - Last Review: December 12, 2007 - Revision: 1.1
APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
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atdownload kbexpertiseinter KB939471

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