Article ID: 939528 - Last Review: August 15, 2007 - Revision: 1.3

The Office Communications Server 2007 snap-in or the Computer Management snap-in is not available on a Communications Server 2007 front-end server or on a Communications Server 2007 Access Edge server

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SYMPTOMS

On a computer that is running a 64-bit version of Microsoft Windows, you configure Microsoft Office Communications Server 2007 as a front-end server or as an Access Edge server. However, the Office Communications Server 2007 snap-in is not available on Communications Server 2007 front-end server. Or, the Computer Management snap-in is not available on Communications Server 2007 Access Edge server.
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RESOLUTION

To resolve this issue, follow these steps.

Communications Server 2007 front-end server
  1. Click Start, click Run, type MMC -32, and then click OK.
  2. On the File menu, click Add/Remove Snap-in.
  3. In the Add/Remove Snap-in dialog box, click Add.
  4. In the Add Standalone Snap-in dialog box, click Office Communications Server 2007, click Add, and then click Close.
  5. In the Add/Remove Snap-in dialog box, click OK.
Communications Server 2007 Access Edge server

Click Start, click Run, type compmgmt.msc -32, and then click OK.
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MORE INFORMATION

For more information about 32-bit snap-ins and about 64-bit snap-ins on 64-bit versions of Windows, click the following article number to view the article in the Microsoft Knowledge Base:
898657  (http://support.microsoft.com/kb/898657/ ) You are prompted to choose between the 64-bit MMC snap-in and the 32-bit MMC snap-in when you try to open a MMC snap-in on a computer that is running an x64-based version of Windows Server 2003 or Windows XP Professional x64 Edition
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APPLIES TO
  • Microsoft Office Communications Server 2007 Enterprise Edition
  • Microsoft Office Communications Server 2007 Standard Edition
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Keywords: 
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