Some SSL Monitoring monitors display an incorrect status or an incorrect name in System Center Operations Manager 2007

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Article ID: 939585 - View products that this article applies to.
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SYMPTOMS

In Microsoft System Center Operations Manager 2007, you experience the following symptoms if you use the Web Application management pack template to monitor a Web site that is secured by using the Secure Socket Layer (SSL) protocol:
  • The SSL Certificate Expired monitor displays a healthy status even if the certificate that the Web site uses has expired.
  • The Certificate CN Invalid monitor displays a healthy status even if a common name of the certificate is not valid.
  • In Health Explorer, Certificate CN Invalid incorrectly appears as the display name for the Untrusted CA monitor. In this situation, two Certificate CN Invalid monitors appear under the SSL Monitoring node. However, one of these monitors displays a description for the Untrusted CA monitor.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

Hotfix installation instructions

Apply this hotfix to every management server that is running Operations Manager 2007. To do this, copy the SYSTEMCENTEROPERATIONS2007-RTM-KB939585-X86-X64-ENU.msi file from the hotfix package to a local folder or to a shared folder. Then, run the file.

Note You can run this file either in Windows Explorer or at a command prompt. The hotfix installation process restarts the OpsMgr service.

The agent computers are automatically updated. However, you must approve the update in the Pending Management folder. To do this, follow these steps:
  1. On the computer that is running the Management Server role, click Start, point to All Programs, point to System Center Operations Manager 2007, and then click Operations Console.
  2. Select the Administration view, expand Administration, expand Device Management, and then click Pending Management.
  3. In the Pending Management folder, review and approve the agent computers to apply this hotfix.
Note If you install Operations Manager 2007 Agent on any computer after you apply this hotfix, make sure that you approve the installation in the Pending Management folder.

After you apply this hotfix, you must re-create the monitors that were created before you applied the hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Operations Manager 2007, x86-based version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
microsoft.enterprisemanagement.operationsmanager.dll6.0.5000.222,166,78420-19:05x86
microsoft.enterprisemanagement.operationsmanager.dll6.0.5000.222,166,78420-19:05x86
microsoft.enterprisemanagement.operationsmanager.resources.dll6.0.5000.2236,86420-19:06x86
microsoft.enterprisemanagement.ui.authoring.dll6.0.5000.225,734,40020-19:06x86
microsoft.enterprisemanagement.ui.authoring.resources.dll6.0.5000.223,674,11220-19:06x86
momagentmanagement.dll6.0.5000.22161,68020-19:06x86
mommodulemsgs.dll6.0.5000.22239,50420-19:05x86
mommodulemsgs.dll6.0.5000.22239,50420-19:06x86
mommodules.dll6.0.5000.221,786,76820-19:05x86
mommodules.dll6.0.5000.221,786,76820-19:06x86
momnetworkmodules.dll6.0.5000.22575,37620-19:05x86
momnetworkmodules.dll6.0.5000.22575,37620-19:06x86
momperfsnapshothelper.exe6.0.5000.2243,40820-19:05x86
momperfsnapshothelper.exe6.0.5000.2243,40820-19:06x86
momperfsnapshothelperproxy.dll6.0.5000.2219,85620-19:05x86
momperfsnapshothelperproxy.dll6.0.5000.2219,85620-19:06x86
msmgmtauxiliary.exe6.0.5000.22630,16020-19:05x86
msmgmtauxiliary.exe6.0.5000.22630,16020-19:07x86
System Center Operations Manager 2007, x64-based version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
microsoft.enterprisemanagement.operationsmanager.dll6.0.5000.222,166,78420-19:03x86
microsoft.enterprisemanagement.operationsmanager.dll6.0.5000.222,166,78420-19:03x86
microsoft.enterprisemanagement.operationsmanager.resources.dll6.0.5000.2236,86420-19:03x86
microsoft.enterprisemanagement.ui.authoring.dll6.0.5000.225,734,40020-19:04x86
microsoft.enterprisemanagement.ui.authoring.resources.dll6.0.5000.223,674,11220-19:04x86
momagentmanagement.dll6.0.5000.22249,74420-19:04x64
mommodulemsgs.dll6.0.5000.22238,99220-19:03x64
mommodulemsgs.dll6.0.5000.22238,99220-19:04x64
mommodules.dll6.0.5000.223,261,84020-19:03x64
mommodules.dll6.0.5000.223,261,84020-19:04x64
momnetworkmodules.dll6.0.5000.22995,72820-19:03x64
momnetworkmodules.dll6.0.5000.22995,72820-19:04x64
momperfsnapshothelper.exe6.0.5000.2256,72020-19:03x64
momperfsnapshothelper.exe6.0.5000.2256,72020-19:04x64
momperfsnapshothelperproxy.dll6.0.5000.2221,39220-19:03x64
momperfsnapshothelperproxy.dll6.0.5000.2221,39220-19:04x64
msmgmtauxiliary.exe6.0.5000.22720,27220-19:03x64
msmgmtauxiliary.exe6.0.5000.22720,27220-19:04x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 939585 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Operations Manager 2007
Keywords: 
kbautohotfix kbexpertiseinter kbbug kbfix kbHotfixServer kbqfe KB939585

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