You can merge a contact, an account, or a lead by using a custom SDK application even though you do not have the Merge privilege in the security role in Microsoft Dynamics CRM 3.0

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Article ID: 939680
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
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Symptoms

Even though you do not have the Merge privilege in the security role in Microsoft Dynamics CRM 3.0, you can merge a contact, an account, or a lead in Microsoft Dynamics CRM 3.0 by using a custom Software Development Kit (SDK) application.

Note You cannot complete the merge if you log on to Microsoft Dynamics CRM 3.0. You can merge these entities only if you use a custom SDK application.

For example, you can merge these entities even though you have only the Delete user-level privilege for contacts, for accounts, or for leads. You should be able to merge these entities only if you are the owner of the two records that you want to merge.

Resolution

This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 3.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935364Update Rollup 3 is available for Microsoft Dynamics CRM 3.0

Hotfix information for Microsoft Dynamics CRM 3.0

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM 3.0 server

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Setup.exe3.0.5300.1630474,98430-Jun-200701:52x86
Articleseditcontent.xslNot Applicable5,52724-Aug-200720:42Not Applicable
Crmbulkmailservice.exe3.0.5300.16872,832,40017-Oct-200700:59x86
Crmmsg.dll1.2.3297.12316,08829-Mar-200720:18x86
Crmobjectmodel.dll3.0.5300.16876,739,98417-Oct-200701:05x86
Crmworkflowservice.exe3.0.5300.16873,881,48817-Oct-200700:59x86
Edit_article.aspxNot Applicable6,92716-Oct-200720:14Not Applicable
Grid.htcNot Applicable17,56016-Oct-200720:14Not Applicable
Kbtemplateeditor.jsNot Applicable5,66616-Oct-200720:14Not Applicable
Listaction.jsNot Applicable9,10216-Oct-200720:14Not Applicable
Microsoft.crm.application.components.application.dll3.0.5300.1687689,16817-Oct-200700:46x86
Microsoft.crm.application.components.core.dll3.0.5300.1687291,85617-Oct-200700:46x86
Microsoft.crm.application.components.ui.dll3.0.5300.1687222,22417-Oct-200700:46x86
Microsoft.crm.application.pages.dll3.0.5300.1687967,69617-Oct-200700:46x86
Microsoft.crm.metadatahelper.dll3.0.5300.168782,96017-Oct-200700:46x86
Microsoft.crm.objectmodel.dll3.0.5300.1687324,62417-Oct-200700:46x86
Microsoft.crm.platform.bulkoperationcontrolassembly.dll3.0.5300.168737,90417-Oct-200700:43x86
Microsoft.crm.platform.server.dll3.0.5300.1687246,80017-Oct-200700:46x86
Microsoft.crm.reports.reportschedule.dll3.0.5300.168799,34417-Oct-200700:43x86
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47x86
Msvcr71.dll7.10.3052.4355,03229-Mar-200720:18x86
Pkgutil.cmdNot Applicable11329-Mar-200705:18Not Applicable
Pkgutil.exe1.2.3297.10188,79229-Mar-200720:18x86
Print_dlg.aspxNot Applicable8,82216-Oct-200720:14Not Applicable
Microsoft.crm.metadatahelper.dll3.0.5300.180,64817-Nov-200504:38x86
Microsoft.crm.objectmodel.dll3.0.5300.1318,21617-Nov-200504:39x86
Microsoft.crm.platform.server.dll3.0.5300.1244,48817-Nov-200504:39x86
Crmdbhotfix.dll3.0.5300.1656105,83222-Aug-200703:47x86
Crmhotfix.cdfNot Applicable11,40417-Oct-200702:03Not Applicable
Kb927207_client.dll3.0.5300.168761,45617-Oct-200700:53x86
Kb930604_client.dll3.0.5300.168765,04016-Oct-200709:53x86
Kb930610_client.dll3.0.5300.1687116,75216-Oct-200709:53x86
Kb931627_client.dll3.0.5300.1687159,76017-Oct-200700:53x86
Kb932205_client.dll3.0.5300.168763,50417-Oct-200700:53x86
Kb933214_client.dll3.0.5300.168770,67217-Oct-200700:53x86
Kb933423_client.dll3.0.5300.168791,15217-Oct-200700:53x86
Kb933658_client.dll3.0.5300.168767,08817-Oct-200700:53x86
Kb935529_client.dll3.0.5300.168771,18417-Oct-200700:53x86
Kb935844_client.dll3.0.5300.1687115,72817-Oct-200700:54x86
Kb936019_client.dll3.0.5300.168761,96817-Oct-200700:53x86
Kb936204_client.dll3.0.5300.168792,17617-Oct-200700:54x86
Kb938125_client.dll3.0.5300.168761,96817-Oct-200700:53x86
Kb938238_client.dll3.0.5300.168770,16017-Oct-200700:53x86
Kb940761_client.dll3.0.5300.168781,93617-Oct-200700:54x86
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47x86

Microsoft Dynamics CRM 3.0 client

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Setup.exe3.0.5300.1630474,98430-Jun-200701:52x86
Articleseditcontent.xslNot Applicable5,52724-Aug-200720:42Not Applicable
Crmmsg.dll1.2.3297.12316,08829-Mar-200720:18x86
Crmobjectmodel.dll3.0.5300.16876,739,98417-Oct-200701:05x86
Edit_article.aspxNot Applicable6,92716-Oct-200720:14Not Applicable
Grid.htcNot Applicable17,56016-Oct-200720:14Not Applicable
Listaction.jsNot Applicable9,10216-Oct-200720:14Not Applicable
Microsoft.crm.application.components.application.dll3.0.5300.1687599,05616-Oct-200709:47x86
Microsoft.crm.application.components.core.dll3.0.5300.1687295,95217-Oct-200700:46x86
Microsoft.crm.application.components.ui.dll3.0.5300.1687222,22417-Oct-200700:46x86
Microsoft.crm.application.pages.dll3.0.5300.1687738,32017-Oct-200700:47x86
Microsoft.crm.metadatahelper.dll3.0.5300.168782,96017-Oct-200700:46x86
Microsoft.crm.objectmodel.dll3.0.5300.1687324,62417-Oct-200700:46x86
Microsoft.crm.platform.server.dll3.0.5300.1687246,80017-Oct-200700:46x86
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47x86
Msvcr71.dll7.10.3052.4355,03229-Mar-200720:18x86
Pkgutil.cmdNot Applicable11329-Mar-200705:18Not Applicable
Pkgutil.exe1.2.3297.10188,79229-Mar-200720:18x86
Print_dlg.aspxNot Applicable8,82216-Oct-200720:14Not Applicable
Microsoft.crm.metadatahelper.dll3.0.5300.180,66417-Nov-200504:42x86
Microsoft.crm.objectmodel.dll3.0.5300.1318,23217-Nov-200504:42x86
Microsoft.crm.platform.server.dll3.0.5300.1244,50417-Nov-200504:42x86
Crmhotfix.cdfNot Applicable5,69817-Oct-200702:02Not Applicable
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47x86
Setup.xmlNot Applicable2,61318-Oct-200700:29Not Applicable
V3cclientpatch30.mspNot Applicable1,822,20818-Oct-200701:18Not Applicable
Articleseditcontent.xslNot Applicable5,52724-Aug-200720:42Not Applicable
Crmobjectmodel.dll3.0.5300.16876,739,98417-Oct-200701:05x86
Edit_article.aspxNot Applicable6,92716-Oct-200720:14Not Applicable
Grid.htcNot Applicable17,56016-Oct-200720:14Not Applicable
Listaction.jsNot Applicable9,10216-Oct-200720:14Not Applicable
Microsoft.crm.application.components.application.dll3.0.5300.1687599,05617-Oct-200700:46x86
Microsoft.crm.application.components.core.dll3.0.5300.1687295,95217-Oct-200700:46x86
Microsoft.crm.application.components.ui.dll3.0.5300.1687222,22417-Oct-200700:46x86
Microsoft.crm.application.pages.dll3.0.5300.1687738,32017-Oct-200700:46x86
Microsoft.crm.metadatahelper.dll3.0.5300.168782,96017-Oct-200700:46x86
Microsoft.crm.objectmodel.dll3.0.5300.1687324,62417-Oct-200700:47x86
Microsoft.crm.platform.server.dll3.0.5300.1687246,80017-Oct-200700:46x86
Print_dlg.aspxNot Applicable8,82216-Oct-200720:14Not Applicable
Setup.xmlNot Applicable1,35518-Oct-200700:27Not Applicable
V3clightclientpatch30.mspNot Applicable193,02418-Oct-200701:18Not Applicable
Microsoft.crm.application.components.core.dll3.0.5300.1687295,95217-Oct-200700:46x86
Microsoft.crm.platform.server.dll3.0.5300.1687246,80017-Oct-200700:46x86

Installation information

Install this hotfix on computers that are running Microsoft Dynamics CRM 3.0.

Prerequisites

No prerequisites are required.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

To remove this hotfix from a computer that is running Microsoft Dynamics CRM 3.0, use Add or Remove Programs in Control Panel.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 939680 - Last Review: June 21, 2014 - Revision: 3.0
Keywords: 
kbautohotfix kbHotfixServer kbqfe kbmbsmigrate KB939680

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