Error message when you use Windows Vista Setup to try to create a partition: "Error code: 0xE0000100"

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Article ID: 939727 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. You have a Windows Vista-based computer. An image that the manufacturer created was used to install Windows Vista. The manufacturer used the System Preparation (Sysprep) tool to create this image. The computer's hard disk drive is partitioned into two or more partitions. The partition on which Windows Vista is installed is larger than 40 gigabytes (GB). Additionally, the size of the partition is a multiple of 4 GB. You run Windows Vista Setup. You delete the existing partition on which Windows Vista is installed. You try to create a new partition. In this scenario, you may receive an error message that resembles the following:
Windows installation encountered an unexpected error. Verify that the installation sources are accessible, and restart the installation. Error code: 0xE0000100

CAUSE

This problem occurs because Windows Vista setup does not recognize a partition if the last DWORD value of the partition size is 0.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.To apply this hotfix, you must use the files that are included in this update to update the Windows installation source files. For information about how to do this, see the OEM preinstall kit (OPK) documentation.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Actionqueue.dll6.0.6000.20634167,42406-Jul-200702:14x86
Audit.exe6.0.6000.2063451,71206-Jul-200701:00x86
Diager.dll6.0.6000.2063431,23206-Jul-200702:18x86
Diagnostic.dll6.0.6000.20634121,85606-Jul-200702:18x86
Oobeldr.exe6.0.6000.2063442,49606-Jul-200701:00x86
Setup.cfgNot applicable1,57212-Mar-200721:47Not applicable
Setup.exe6.0.6000.20634194,23206-Jul-200702:22x86
Spprgrss.dll6.0.6000.2063452,73606-Jul-200702:18x86
Sysprep.exe6.0.6000.2063494,20806-Jul-200701:00x86
Update.mumNot applicable1,79506-Jul-200711:01Not applicable
W32uiimg.dll6.0.6000.206342,928,64006-Jul-200702:18x86
W32uires.dll6.0.6000.20634260,09606-Jul-200702:18x86
Wdsutil.dll6.0.6000.2063447,10406-Jul-200702:18x86
Win32ui.dll6.0.6000.20634394,24006-Jul-200702:18x86
Windeploy.exe6.0.6000.2063441,47206-Jul-200701:00x86
Winsetup.dll6.0.6000.206341,376,25606-Jul-200702:18x86
X86_1847e3c93d9836bf5a5c00025444746f_31bf3856ad364e35_6.0.6000.20634_none_a6a671dbfee90543.manifestNot applicable70306-Jul-200711:01Not applicable
X86_microsoft-windows-setup-component_31bf3856ad364e35_6.0.6000.20634_none_30b36bf1c94e1378.manifestNot applicable29,53606-Jul-200711:04Not applicable
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Actionqueue.dll6.0.6000.20634200,70406-Jul-200703:15x64
Amd64_1072e656aa79636fde8215081e5b5b3c_31bf3856ad364e35_6.0.6000.20634_none_dc81385f5f17ebea.manifestNot applicable1,05406-Jul-200711:01Not applicable
Amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.0.6000.20634_none_8cd2077581ab84ae.manifestNot applicable29,60206-Jul-200711:08Not applicable
Audit.exe6.0.6000.2063462,46406-Jul-200701:13x64
Diager.dll6.0.6000.2063438,40006-Jul-200703:19x64
Diagnostic.dll6.0.6000.20634146,43206-Jul-200703:19x64
Oobeldr.exe6.0.6000.2063448,12806-Jul-200701:13x64
Setup.cfgNot applicable1,57212-Mar-200722:11Not applicable
Setup.exe6.0.6000.20634211,64006-Jul-200703:22x64
Spprgrss.dll6.0.6000.2063453,24806-Jul-200703:19x64
Sysprep.exe6.0.6000.20634107,52006-Jul-200701:13x64
Update.mumNot applicable1,79506-Jul-200711:01Not applicable
W32uiimg.dll6.0.6000.206342,928,12805-Jul-200723:10x64
W32uires.dll6.0.6000.20634259,58405-Jul-200723:10x64
Wdsutil.dll6.0.6000.2063456,32006-Jul-200703:19x64
Win32ui.dll6.0.6000.20634543,23206-Jul-200703:19x64
Windeploy.exe6.0.6000.2063446,08006-Jul-200701:13x64
Winsetup.dll6.0.6000.206341,746,94406-Jul-200703:19x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 939727 - Last Review: May 17, 2008 - Revision: 3.1
APPLIES TO
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Starter
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbvistasp1fix kbbug kbfix kbexpertiseadvanced kbwinvistapostrtmfix kbqfe kbhotfixserver KB939727

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