Article ID: 939797 - Last Review: October 26, 2007 - Revision: 1.2

FIX: Message delivery may be delayed until 11:59 PM in BizTalk Server 2006

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SYMPTOMS

When Microsoft BizTalk Server 2006 creates a subscription for a request-response message, BizTalk Server converts Universal Time Coordinated (UTC) time to the local time. To do this, BizTalk Server calculates the difference between the current local time and the current UTC time. BizTalk Server then adds this value to the service window of the send port. This time difference could enable the service window, even though you did not explicitly enable the service window on the send port.

This problem may cause message delivery to be delayed until 11:59 PM. The client application may also receive time-out messages instead of the expected response message.

CAUSE

This problem occurs when there is a difference of several milliseconds between the calls that BizTalk Server makes to the GetUTCDate function and to the GetLocalDate function. This difference can cause BizTalk Server messaging to enable the service window on the send port even though the creator did not explicitly enable the service window. The End Point Manager (EPM) does not request a service window when the EPM creates the subscription. Therefore, the response messages are not delivered from the MessageBox until 11:59 PM.

RESOLUTION

To resolve this problem, use one of the following methods.

Method 1

Upgrade the computer that is running BizTalk Server 2006 to BizTalk Server 2006 R2. For more information, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=df2e8a88-fb23-49a4-9ac7-d17f72517d12 (http://www.microsoft.com/downloads/details.aspx?FamilyID=df2e8a88-fb23-49a4-9ac7-d17f72517d12)

Method 2

Apply the following hotfix to the computer that is running BizTalk Server 2006.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
You must have BizTalk Server 2006 installed to apply this hotfix.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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FilenameFileversionFile sizeDateTimePlatform
Msgbox_application_logic.sqlNot applicable506,22206-Jul-200711:39Not applicable
Note Because of file dependencies, the most recent hotfix that contains this file may contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft BizTalk Server 2006 Standard Edition
  • Microsoft BizTalk Server 2006 Enterprise Edition
  • Microsoft BizTalk Server 2006 Developer Edition
Keywords: 
kbautohotfix kbbiztalk2006presp1fix kbhotfixserver kbexpertiseinter kbqfe KB939797
 

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