Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
You may experience slow system performance when you view multipage .tiff files in Windows Live Photo Gallery
Article ID: 939815 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
You may experience slow system performance when you view multipage .tiff files in Windows Live Photo Gallery. Additionally, the memory usage increases significantly.
After Windows Live Photo Gallery finishes rendering the first of several images on the screen, it immediately starts to load the next image. This process is known as precaching. If an image is a multipage .tiff file, Windows Live Photo Gallery processes the complete file. This process may take awhile, depending on the size of the .tiff file. An issue with how precaching is implemented causes lots of system resources to be used. This behavior causes the symptoms that are described in the "Symptoms" section.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
Disable precaching in Windows Live Photo Gallery to resolve this issue.
Note When precaching is disabled, it takes longer than before to move through the images in Windows Live Photo Gallery. But you do not experience the symptoms that are described in the "Symptoms" section.To disable precaching in Windows Live Photo Gallery for Windows Vista, follow these steps:
For help with system performance issues in Windows Vista, visit the following Microsoft web page:
Problems with overall system speed and system performance
Article ID: 939815 - Last Review: September 27, 2007 - Revision: 1.4