The text size setting that you specify is not applied to all Internet Explorer 7 windows that you open on a Windows Vista-based computer

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Article ID: 939944 - View products that this article applies to.
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SYMPTOMS

On a Windows Vista-based computer, you browse Web pages in Windows Internet Explorer 7. You specify the text size on the View menu in an Internet Explorer window. You expect that the text size setting will be applied to all the Internet Explorer windows that you open later. However, the setting is only applied to the window in which you specify the setting. The windows that you open later still use the original text size.

This problem occurs if the following conditions are true:
  • Protected mode is enabled in Internet Explorer 7.
  • The window in which you specify the text size contains Web pages that use an encoding type other than UTF-8 encoding, such as Shift-JIS character encoding.
Note This problem does not occur if Internet Explorer 7 is installed on a computer that is running one of the following operating systems:
  • Windows XP
  • Windows Server 2003

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb939944~31bf3856ad364e35~x86~~6.0.2.0.mumNot applicable1,78517-Aug-200717:00Not applicable
Package_2_for_kb939944~31bf3856ad364e35~x86~~6.0.2.0.mumNot applicable1,95417-Aug-200717:00Not applicable
Update.mumNot applicable1,85717-Aug-200717:00Not applicable
X86_126430a97f8037ade3943e56829c24b9_31bf3856ad364e35_6.0.6000.20662_none_4754f8890e0b5a0e.manifestNot applicable70417-Aug-200717:00Not applicable
X86_bb8551995881a9554af83defe4a7786b_31bf3856ad364e35_6.0.6000.20662_none_f28c405a10c1f4f7.manifestNot applicable69417-Aug-200717:00Not applicable
X86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_6.0.6000.20662_none_11a78fe73e4f6722.manifestNot applicable928,49417-Aug-200717:00Not applicable
X86_microsoft-windows-ieuser_31bf3856ad364e35_6.0.6000.20662_none_0ba88b85f0430939.manifestNot applicable10,72917-Aug-200717:00Not applicable
Mshtml.dll7.0.6000.206623,592,19216-Aug-200711:54x86
Mshtml.tlb7.0.6000.206621,383,42416-Aug-200709:25Not applicable
Ieuser.exe6.0.6000.20662301,56816-Aug-200710:58x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 939944 - Last Review: May 16, 2008 - Revision: 2.1
APPLIES TO
  • Windows Internet Explorer 7 in Windows Vista
Keywords: 
kbautohotfix kbvistasp1fix kbexpertisebeginner kbfix kbqfe kbhotfixserver KB939944

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