Error message when you press F9 to send and to receive e-mail messages in Outlook 2003: "TASK 'Microsoft Exchange Server' reported error (0x8004010F)"

Consider the following scenario:

• In Microsoft Office Outlook 2003, you use Cached Exchange Mode.
• You use the DownloadOAB registry value to prevent the automatic download of the offline address book (OAB).
• You press F9 to send and to receive e-mail messages in all Outlook accounts.

In this scenario, Outlook unexpectedly tries to download the OAB. Additionally, you receive the following error message:

To resolve this problem, apply the following hotfix.

Note You must also disable the option to download the OAB before you press F9.

How to obtain the hotfix

This issue is fixed in the Outlook 2003 post-Service Pack 3 Hotfix Package that is dated December 14, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

How to disable the option to download the OAB

1. On the Outlook Tools menu, point to Send/Receive, point to Send/Receive Settings, and then click Define Send/Receive Groups.
2. Click Edit.
3. Click to clear the Download offline address book check box, and then click OK.
4. Click Close to close the Send/Receive Groups dialog box.
5. Press F9 to send and to receive e-mail messages in all Outlook accounts.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.