Article ID: 940265 - View products that this article applies to.
When you try to run Windows Movie Maker on a Windows Vista Starter-based computer, the program may not run.
Note Windows Movie Maker version 6.0 is preinstalled on Windows Vista-based computers.
This issue may occur if the graphics card in the computer does not support Microsoft DirectX version 9.0. At a minimum, a graphics card in a Windows Vista-based computer must support DirectX 7.0. However, Windows Movie Maker 6.0 requires a graphics card that supports DirectX 9.0. Therefore, if a graphics card does not support DirectX 9.0, Windows Movie Maker will not run.
To resolve this issue, upgrade to a graphics card that supports DirectX 9.0, Windows Display Driver Model (WDDM), and Pixel Shader 2.0.
To work around this issue, install Windows Movie Maker 2.6 on the computer.
How to install Windows Movie Maker 2.6
How to run Windows Movie Maker 2.6
About Windows Movie Maker 2.6Windows Movie Maker 2.6 is a separate release to address the DirectX issue in Windows Vista Starter. There will be no updates or future releases of Windows Movie Maker 2.6. Windows Movie Maker 2.6 has the same features as Windows Movie Maker 2.1 for Windows XP. The following features are not supported in Windows Movie Maker 2.6:
How to determine the version of DirectX that is installed on a computerClick Start
, type dxdiag in the Start Search box, and then press ENTER. The DirectX Diagnostic Tool dialog box displays the DirectX version information.
Collapse this imageExpand this image
Note If you see a dialog box together with a message that prompts you to verify that the installed drivers are signed, click Yes.
How to determine the version of Windows Movie Maker that is running on the computer