Article ID: 940603 - Last Review: January 11, 2008 - Revision: 1.3 You cannot save a PowerPoint 2003 presentation that is an attachment to an e-mail message in Outlook Web AccessImportant This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows On This PageSYMPTOMS You open a Microsoft Office PowerPoint 2003 presentation that is an attachment to an e-mail message in Microsoft Office Outlook Web Access. If you try to save the presentation, the presentation is not saved. CAUSEThis problem occurs because ?attach=1 is appended to the file name when you try to save the presentation. RESOLUTIONTo resolve this problem, install the hotfix. Then, add the SanitizeFilename setting to the registry to enable the hotfix. How to obtain the hotfixThis issue is fixed in the PowerPoint 2003 post-Service Pack 3 Hotfix Package that is dated November 7, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:936058
(http://support.microsoft.com/kb/936058/
)
Description of the PowerPoint 2003 post-Service Pack 3 hotfix package: November 7, 2007 How to enable the hotfixWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.To enable this hotfix, follow these steps:
WORKAROUNDTo work around this problem, do one of the following when you save the presentation:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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