You cannot save a PowerPoint 2003 presentation that is an attachment to an e-mail message in Outlook Web Access

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Article ID: 940603 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
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SYMPTOMS

You open a Microsoft Office PowerPoint 2003 presentation that is an attachment to an e-mail message in Microsoft Office Outlook Web Access. If you try to save the presentation, the presentation is not saved.

CAUSE

This problem occurs because ?attach=1 is appended to the file name when you try to save the presentation.

RESOLUTION

To resolve this problem, install the hotfix. Then, add the SanitizeFilename setting to the registry to enable the hotfix.

How to obtain the hotfix

This issue is fixed in the PowerPoint 2003 post-Service Pack 3 Hotfix Package that is dated November 7, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
936058 Description of the PowerPoint 2003 post-Service Pack 3 hotfix package: November 7, 2007

How to enable the hotfix

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To enable this hotfix, follow these steps:
  1. Exit PowerPoint 2003.
  2. Start Registry Editor.
    • In Windows Vista, click Start
      Collapse this imageExpand this image
      the Start button
      , type regedit in the Start Search box, and then press ENTER.

      Collapse this imageExpand this image
      User Account Control permission
      If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
    • In Windows XP, click Start, click Run, type regedit, and then click OK.
  3. Locate, and then click to select the following registry subkey:
    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\PowerPoint\Options
  4. After you select the subkey that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.
  5. Type SanitizeFilename, and then press ENTER.
  6. Right-click SanitizeFilename, and then click Modify.
  7. In the Value data box, type 1, and then click OK.
  8. On the File menu, click Exit to close Registry Editor.

WORKAROUND

To work around this problem, do one of the following when you save the presentation:
  • Delete the question mark (?) from the file name.
  • Rename the presentation.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 940603 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Office PowerPoint 2003
Keywords: 
kboffice2003presp4fix kbsavefile kbemail kbexpertiseinter kbqfe kbbug kbfix KB940603

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