Error message when you start the Fax Configuration Wizard from the Server Management console in Windows Small Business Server 2003: "Fax service is not installed"

On a computer that is running Microsoft Windows Small Business Server 2003 (Windows SBS 2003), you receive the following error message when you start the Fax Configuration Wizard from the Server Management console:

This issue may occur when some .dll files that are associated with the Fax Configuration Wizard are registered incorrectly.

To resolve this issue, follow these steps:

1. Open the Command Prompt window.
2. Open the following directory:
   <drive>:\Program Files\Microsoft Windows Small Business Server\Fax
3. Run the following command:
   regsvr32 /u faxcfgc.dll
4. Run the following command:
   regsvr32 faxcfgc.dll