Article ID: 940728 - View products that this article applies to.
When you use Microsoft Office Outlook to connect to a mailbox that is hosted on a computer that is running Microsoft Exchange Server 2007, one or more overdue reminder messages for calendar items appear in Outlook. These reminder messages are for calendar items that occurred a long time ago. Sometimes, these reminders are for calendar items that are more than one year old. Additionally, the items that correspond to the reminder messages do not appear in the Outlook calendar.
This problem occurs if the following conditions are true:
This problem occurs because of how Outlook handles calendar items that are in the Sync Issues folder.
If a calendar item is in the Sync Issues folder, Outlook suppresses any reminders that may appear. This behavior occurs because Outlook considers calendar items in the Sync Issues folder to be damaged or incomplete. When the calendar item is later moved to a different folder, Outlook no longer considers the item to be damaged or incomplete. Therefore, Outlook does not suppress reminders that may have been configured for the item.
If an MRM policy is configured to move calendar items from the Sync Issues folder to a managed custom folder instead of deleting them, reminders for long overdue calendar items may appear in Outlook.
To work around this problem, change the policy action for calendar items from Move to a Managed Custom Folder to one of the following options:
For more information about how to use MRM in Exchange 2007, visit the following Microsoft Web site:
Article ID: 940728 - Last Review: August 31, 2007 - Revision: 1.0
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