Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
When you try to load a Games for Windows ? LIVE game, you receive one of the following error messages: "System Cannot Find the Path Specified" or "LIVE gaming on Windows failed to initialize"
Article ID: 941208
When you try to start a program that is enabled for Games for Windows ? LIVE, you receive one of the following error messages:
Error message 1
System Cannot Find the Path Specified
Error message 2
This problem may occur if you are running the Games for Windows ? LIVE program as a dedicated server on a Windows Vista-based computer, on a Windows XP-based computer, or on a Windows Server 2003-based computer.
LIVE gaming on Windows failed to initialize. This may be because another LIVE Gaming on Windows application (such as Halo2 dedicated server) is running on the same machine. Otherwise, reinstalling the game may fix the problem.
Important Before you run a Games for Windows ? LIVE-dedicated server, make sure that you have the latest updates installed for Windows Vista, for Windows XP, or for Windows Server 2003. To check for updates, visit the following Windows Update website:
This problem may occur for one of the following reasons:
To troubleshoot this problem, try the following methods.
Method 1: Reinstall Games for Windows ? LIVE software
Step 1: Remove the Games for Windows ? LIVE Software
Step 2: Reinstall the current software
Method 2: Download and install all Windows UpdatesInstall the latest updates for your Windows Vista-based computer, for your Windows XP-based computer, or for your Windows Server 2003-based computer. Install the updates before you run Games for Windows ? LIVE-enabled programs.
For more information about system updates, visit the following Windows Update website:
http://windowsupdate.microsoft.comIf the problem continues to occur, or if your computer is running on a system other than Windows Vista, Windows XP or Windows Server 2003, try method 3.
Method 3: Adjust Settings in Windows
Step 1: Rename the Catroot2 folderRename the Catroot2 folder, and then try to start the program again.
Important Make sure that you do not rename the Catroot folder. Windows automatically re-creates the Catroot2 folder after you rename it. However, Windows does not re-create the Catroot folder if you rename it.To rename the Catroot2 folder, follow these steps:
Step 2: Set the Cryptographic Services service to start automaticallyConfigure Cryptographic Services to use the Automatic startup type. Then, reinstall the program that is enabled for Games for Windows ? LIVE.
To configure Cryptographic Services to start automatically, follow these steps:
For more information about how to resolve this issue, click the following article number to view the article in the Microsoft Knowledge Base:
822798For more information about related issues, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/822798/ )You cannot install some updates or programs
(http://support.microsoft.com/kb/936688/ )While attempting to start a dedicated server from a program that is enabled for Games for Windows LIVE, you receive one of the following error messages: "System Cannot Find the Path Specified" or "Failed to Initialize LIVE"
(http://support.microsoft.com/kb/938705/ )Games for Windows LIVE: You are unable to sign in to LIVE and you receive an error message