Article ID: 941377 - Last Review: December 4, 2010 - Revision: 15.0 E74 error appears when you use your Xbox 360 console
On This PageSYMPTOMSYour TV or monitor displays the following error message in multiple languages: E74. System Error. Contact Xbox Customer Support. CAUSEThis problem occurs when the Xbox 360 console experiences a hardware failure. MORE INFORMATIONStep 1: Confirm the E74 errorTo verify that your console is displaying the E74 error message, follow these steps:
Step 2: Submit a console repair requestIf you are experiencing this problem, your Xbox 360 console must be repaired at our service center.Start the repair process online. (http://service.xbox.com/) For more information about how to contact Xbox Support directly, please visit the following website: www.xbox.com/support/contact
(http://www.xbox.com/support/contact)
Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about the E74 warranty extension, see the following article: 969905
(http://support.microsoft.com/kb/969905/
)
About the E74 warranty extension for Xbox 360 consoles References/LinksIf one light around the power button on your Xbox 360 console flashes red, there are additional steps that you can try. Please see the following article for additional troubleshooting steps: 907536
(http://support.microsoft.com/kb/907536/
)
One light flashes red on your Xbox 360 console
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