Article ID: 941377 - Last Review: November 10, 2009 - Revision: 12.2 E74 error appears when you use your Xbox 360 consoleOn This PageSYMPTOMSYour console may display the following error message in multiple languages on your television screen or monitor: E74. System Error. Contact Xbox Customer Support. CAUSEThis problem occurs when the Xbox 360 console experiences a general hardware failure. MORE INFORMATIONIf you are experiencing this problem, you can submit a console-repair request online by using the links in the "Additional support" section. To confirm your console is displaying the E74 error message, follow these steps:
Additional supportIf your console continues to display the E74 error message, it requires a repair. For more information about how to start the online repair process, please visit the appropriate Web site:United States Customers http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair) Outside the United States http://www.xbox.com/support/
(http://www.xbox.com/support/)
For more information about how
to contact Xbox Customer Support directly, please visit the following Microsoft Web
site:Note
Online console repair service is currently not available in all
countries and regions. http://www.xbox.com/support/contact
(http://www.xbox.com/support/contact)
References/Links
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
907536
(http://support.microsoft.com/kb/907536/
)
One light flashes red on your Xbox 360 console
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