Redundant Prf<x>.tmp files are generated after a user who uses roaming user profile logs off from a Windows Vista-based client computer

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Article ID: 941436 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • In an Active Directory domain environment, you configure users in the domain to use a roaming user profile.
  • You enable the Process even if the Group Policy objects have not changed option for some Group Policy objects in the domain.
  • The user profile on the profile server contains read-only files.
In this scenario, when a domain user logs off from a Windows Vista-based client computer, some redundant files that are named Prfx.tmp may be generated in the user profile folder on the profile server.

CAUSE

During the logoff process, the client computer synchronizes the local user profile with the profile on the profile server. If the profile engine detects that a file in the profile on the profile server is older than the corresponding file in the user profile on the client computer, the profile server performs the following actions:
  1. It renames the file on the profile server to Prfx.tmp.
  2. It tries to copy the latest file on the client computer to the profile server.
  3. If step 2 is successful, it calls the DeleteFile API to delete the Prfx.tmp file.
However, if file is a read-only file, the corresponding Prfx.tmp file is also a read-only file. Therefore, the DeleteFile API cannot delete this Prfx.tmp file.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Update.mumNot applicable2,00218-Sep-200718:00Not applicable
X86_d35d2a0d489130fdc6f21741fbe9429a_31bf3856ad364e35_6.0.6000.20682_none_180df309f0a70309.manifestNot applicable69518-Sep-200718:00Not applicable
X86_microsoft-windows-userenv_31bf3856ad364e35_6.0.6000.20682_none_8e8f47e66778fd8a.manifestNot applicable23,27518-Sep-200718:00Not applicable
Userenv.dll6.0.6000.20682107,00818-Sep-200702:13x86
Windows Vista, 64-bit version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_d35d2a0d489130fdc6f21741fbe9429a_31bf3856ad364e35_6.0.6000.20682_none_742c8e8da904743f.manifestNot applicable69718-Sep-200718:00Not applicable
Amd64_fc1ea62ad46911b068e83a35bc59f7a2_31bf3856ad364e35_6.0.6000.20682_none_b1d429f0ca35f49f.manifestNot applicable69918-Sep-200718:00Not applicable
Amd64_microsoft-windows-userenv_31bf3856ad364e35_6.0.6000.20682_none_eaade36a1fd66ec0.manifestNot applicable23,31718-Sep-200718:09Not applicable
Package_1_for_kb941436~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable1,79418-Sep-200718:00Not applicable
Package_2_for_kb941436~31bf3856ad364e35~amd64~~6.0.1.0.mumNot applicable2,01318-Sep-200718:00Not applicable
Update.mumNot applicable1,92518-Sep-200718:00Not applicable
Userenv.dll6.0.6000.20682139,26418-Sep-200703:13x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information about how Group Policy is processed, visit the following Microsoft Web site:
http://technet2.microsoft.com/WindowsServer/en/library/89d7ec5f-a909-4f61-aded-c5b69f5f730b1033.mspx?mfr=true
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
268595 How to force custom policies to be reapplied
For more information about similar issue in other Windows operating systems, click the following article number to view the article in the Microsoft Knowledge Base:
328607 Roaming profile accumulates extra .tmp files
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 941436 - Last Review: October 8, 2011 - Revision: 3.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbvistasp1fix kbfix kbexpertiseadvanced kbqfe kbHotfixServer KB941436

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