"Login failed for user '[User Name]'" Error message when you run the UserInfoGet.CreateADOConnection VBA function in Microsoft Dynamics GP 10.0

This article provides a solution to an error that occurs when you run the UserInfoGet.CreateADOConnection VBA function in Microsoft Dynamics GP 10.0.

Applies to:   Microsoft Dynamics GP
Original KB number:   941457

Symptoms

When you run the UserInfoGet.CreateADOConnection Visual Basic for Applications (VBA) function in Microsoft Dynamics GP 10.0, you receive the following error message:

Login failed for user '<User Name>'.

Note

In this error message, User Name represents the actual user name.

Cause

This problem occurs if the user name differs from the user identifier (user ID).

For example, the user name is John Doe, but the user ID is JDoe. In this case, the UserInfoGet.CreateADOConnection function tries to authenticate with an instance of Microsoft SQL Server by using the user name of John Doe. However, the user ID that is created in Microsoft SQL Server is JDoe.

Resolution

To resolve this problem, obtain the latest service pack for Microsoft Dynamics GP 10.0.

Workaround

To work around this problem, update the user name to be the same as the user ID. To do it, update the value in the User Name field in the User Setup window to match the value that is in the User ID field.

Status

Microsoft has confirmed that it's a problem in the Microsoft products that are listed in the Applies to section. This problem was first corrected in Microsoft Dynamics GP 10.0 Service Pack 1.