The Store.exe process stops responding on a server that is running Microsoft Exchange Server 2007. Additionally, the following event is logged in the event log:

Event ID : 9659
Source : MSExchangeIS
Type : Error
Description : The Microsoft Exchange Information Store encountered an unexpected exception 0xC0000005 at address <address> while processing a request for user <OTHER_SERVER$>.

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To resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base: To resolve this problem in the release version of Exchange Server 2007, install Update Rollup 6 for Exchange Server 2007.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: For more information about the naming schema for Exchange Server software updates, click the following article number to view the article in the Microsoft Knowledge Base:

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