You receive a Stop error message when you put a Windows Vista-based computer to sleep or into hibernation, or when you resume the computer from sleep or from hibernation: "0x0000009F DRIVER_POWER_STATE_FAILURE"

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Article ID: 941858 - View products that this article applies to.
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SYMPTOMS

When you put a Windows Vista-based computer to sleep or into hibernation, or when you resume the computer from sleep or from hibernation, you receive a Stop error message that resembles the following:
*** STOP: 0x0000009F (parameter1, parameter2, parameter3, parameter4)
DRIVER_POWER_STATE_FAILURE

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
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File nameFile versionFile sizeDateTimePlatform
Bthenum.sys6.0.6000.2066919,45628-Aug-200701:33x86
Bthport.sys6.0.6000.20669220,16028-Aug-200701:33x86
Bthusb.sys6.0.6000.2066929,18428-Aug-200701:33x86
Fsquirt.exe6.0.6000.20669181,76028-Aug-200701:33x86
Update.mumNot Applicable1,81128-Aug-200715:57Not Applicable
X86_bth.inf_31bf3856ad364e35_6.0.6000.20669_none_70b0438cd7b0d4fc.manifestNot Applicable2,92028-Aug-200715:57Not Applicable
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_bth.inf_31bf3856ad364e35_6.0.6000.20669_none_cccedf10900e4632.manifestNot Applicable2,92228-Aug-200716:01Not Applicable
Bthenum.sys6.0.6000.2066923,04028-Aug-200701:52x64
Bthport.sys6.0.6000.20669276,48028-Aug-200701:52x64
Bthusb.sys6.0.6000.2066934,30428-Aug-200701:52x64
Fsquirt.exe6.0.6000.20669187,90428-Aug-200701:52x64
Update.mumNot applicable1,81128-Aug-200715:57Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 941858 - Last Review: May 21, 2008 - Revision: 2.1
APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Starter
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
Keywords: 
kbautohotfix kbvistasp1fix kbbug kbfix kberrmsg kbexpertisebeginner kbhotfixserver kbtshoot kbqfe kbwinvistapostrtmfix KB941858

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