You cannot view the list of computers and of shared resources on the network in Windows Explorer or by using the "NET VIEW" command on a Windows Vista-based computer

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Article ID: 941860 - View products that this article applies to.
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SYMPTOMS

On a Windows Vista-based computer, you try to view the list of computers and of shared resources on the network by using one of the following methods:
  • Run the NET VIEW command to show the list of the computers and the shared resources.
  • View the computers and the shared resources in Windows Explorer.
However, you cannot obtain the list of computers and of shared resources.

For example, you run the NET VIEW command to view the network resources. Then, you receive following error message:
An internal Windows error occurred.
More help is available by typing NET HELPMSG 2140.
This problem occurs if the network has lots of computers in the browse list.

CAUSE

This problem occurs because the space that is required to list computers exceeds the largest buffer size that the system allocates.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
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File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb941860~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79928-Nov-200714:47Not Applicable
Package_2_for_kb941860~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable2,68828-Nov-200714:47Not Applicable
Update.mumNot Applicable1,91328-Nov-200714:47Not Applicable
X86_437d740196ce10c454e07cd311c658e1_31bf3856ad364e35_6.0.6000.20728_none_75870644217216a6.manifestNot Applicable69628-Nov-200714:47Not Applicable
X86_67392e0e25ea0a6e9a63124359e9b409_31bf3856ad364e35_6.0.6000.20728_none_1db44d1f48f0b20e.manifestNot Applicable70828-Nov-200714:47Not Applicable
X86_b377169eb3022e64d290a8a4f1600767_31bf3856ad364e35_6.0.6000.20728_none_c0a94cebc33baa14.manifestNot Applicable71028-Nov-200714:47Not Applicable
X86_microsoft-windows-net1-command-line-tool_31bf3856ad364e35_6.0.6000.20728_none_8571b40e70933bc1.manifestNot Applicable6,53628-Nov-200714:47Not Applicable
X86_microsoft-windows-netapi32_31bf3856ad364e35_6.0.6000.20728_none_8bc9dbb01d8fefa5.manifestNot Applicable12,71128-Nov-200714:47Not Applicable
X86_microsoft-windows-smbserver-downlvlrpc_31bf3856ad364e35_6.0.6000.20728_none_5ce4285ab9d1f868.manifestNot Applicable5,53228-Nov-200714:47Not Applicable
Net1.exe6.0.6000.20728168,96028-Nov-200705:25x86
Netapi32.dll6.0.6000.20728425,98428-Nov-200707:15x86
Xactsrv.dll6.0.6000.2072895,23228-Nov-200707:16x86
Windows Vista, 64-bit versions
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File nameFile versionFile sizeDateTimePlatform
Amd64_030e3944610fc92720a444ee4811ff15_31bf3856ad364e35_6.0.6000.20728_none_40b3d38ed0dc563b.manifestNot Applicable71428-Nov-200714:47Not Applicable
Amd64_0ad26877232a12bd407107d5cddff666_31bf3856ad364e35_6.0.6000.20728_none_379aa8d7b1a64149.manifestNot Applicable70028-Nov-200714:47Not Applicable
Amd64_437d740196ce10c454e07cd311c658e1_31bf3856ad364e35_6.0.6000.20728_none_d1a5a1c7d9cf87dc.manifestNot Applicable69828-Nov-200714:47Not Applicable
Amd64_8ddf5a04bd8990552fbee698742b66ed_31bf3856ad364e35_6.0.6000.20728_none_5c8556d2bbcaf36d.manifestNot Applicable1,06628-Nov-200714:47Not Applicable
Amd64_b377169eb3022e64d290a8a4f1600767_31bf3856ad364e35_6.0.6000.20728_none_1cc7e86f7b991b4a.manifestNot Applicable71228-Nov-200714:47Not Applicable
Amd64_microsoft-windows-net1-command-line-tool_31bf3856ad364e35_6.0.6000.20728_none_e1904f9228f0acf7.manifestNot Applicable6,56028-Nov-200714:49Not Applicable
Amd64_microsoft-windows-netapi32_31bf3856ad364e35_6.0.6000.20728_none_e7e87733d5ed60db.manifestNot Applicable12,74928-Nov-200714:49Not Applicable
Amd64_microsoft-windows-smbserver-downlvlrpc_31bf3856ad364e35_6.0.6000.20728_none_b902c3de722f699e.manifestNot Applicable5,55028-Nov-200714:49Not Applicable
Package_1_for_kb941860~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable3,39928-Nov-200714:47Not Applicable
Package_2_for_kb941860~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,70428-Nov-200714:47Not Applicable
Update.mumNot Applicable1,92528-Nov-200714:47Not Applicable
Wow64_microsoft-windows-smbserver-downlvlrpc_31bf3856ad364e35_6.0.6000.20728_none_c3576e30a6902b99.manifestNot Applicable3,13428-Nov-200714:49Not Applicable
Net1.exe6.0.6000.20728176,12828-Nov-200705:43x64
Netapi32.dll6.0.6000.20728606,72028-Nov-200708:11x64
Xactsrv.dll6.0.6000.20728101,88828-Nov-200708:12x64
Xactsrv.dll6.0.6000.2072895,23228-Nov-200707:16x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 941860 - Last Review: May 16, 2008 - Revision: 2.1
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbvistasp1fix kbexpertiseadvanced kbfix kbqfe kbhotfixserver KB941860

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