FIX: The logon_error_dates property of a user object is not cleared when you call the ValidateUser method of a Commerce Server membership provider after you use a correct account and a correct password in Commerce Server 2007

Consider the following scenario. In Microsoft Commerce Server 2007, you call the ValidateUser method of a Commerce Server membership provider. Although you use a correct account and a correct password, the logon_error_dates property of a user object is not cleared. Additionally, no error is raised when this problem occurs.

This problem occurs because Commerce Server 2007 calls the EraseFailedLoginHistory method in the UpmMembershipUser class to clear the logon_error_dates property. In the EraseFailedLoginHistory method, the collection of failed attempts is not deleted after you call the ValidateUser method by using the correct account and the correct password.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Commerce Server 2007 installed to apply this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Registry information

You do not have to change the registry.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: