Article ID: 941949 - View products that this article applies to.
When you connect a Windows Media Center Extender device to a computer that is running Windows Vista Media Center, you receive the following error message:
Also, on the Windows Media Center Extender device screen, the Media Center logo is displayed with a connecting status. However, the program does not proceed to the main menu.
Extender did not connect.
The Extender was set up successfully, but has failed to connect to this computer
This problem can occur when the computer that is running Windows Vista Media Center is configured to use fingerprint readers or other software to help create a secure logon.
To work around this problem, follow these steps:
For more information about Windows Media Center Extender devices, visit the following Microsoft Web site:
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