Article ID: 941971 - View products that this article applies to.
When you try to install an assembly on a Windows XP-based computer, the installation is not successful. If you enable the verbose Windows Installer Logging feature to troubleshoot this problem, you may find a message that resembles the following in the verbose log file:Notes
This issue occurs because of an error in the fusion component and the Windows Installer 3.x component.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesTo apply this hotfix, the computer must run Windows XP Service Pack 2.
Restart requirementYou have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other previously released hotfixes.
Registry informationTo use this hotfix, you do not have to make any changes to the registry.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP Service Pack 2, x86-based version
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to enable Windows Installer logging, click the following article number to view the article in the Microsoft Knowledge Base:
314852For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/314852/ )How to Enable Windows Installer Logging in Windows XP
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
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