A user can run the Mail Merge function even if you remove the Mail Merge privilege from the role that the user has in Microsoft Dynamics CRM 3.0

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Article ID: 942010
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
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Symptoms

You remove the Mail Merge privilege from a role in Microsoft Dynamics CRM 3.0. However, a user who has the role can still run the Mail Merge function for the following entities:
  • An account
  • A contact
  • A lead
Additionally, the user who has this role can unexpectedly run the Mail Merge function to send campaign activities after the user creates the campaign activities.

Resolution

This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 3.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935364Update Rollup 3 is available for Microsoft Dynamics CRM 3.0
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM 3.0

Microsoft Dynamics CRM server

Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Setup.exe3.0.5300.1630474,98430-Jun-200701:52
Articleseditcontent.xslNot Applicable5,52717-Aug-200722:06
Crmbulkmailservice.exe3.0.5300.16792,832,40029-Sep-200721:51
Crmmsg.dll1.2.3297.12316,08829-Mar-200720:18
Crmobjectmodel.dll3.0.5300.16796,739,47229-Sep-200721:53
Crmworkflowservice.exe3.0.5300.16793,881,48829-Sep-200721:51
Edit_article.aspxNot Applicable6,92729-Sep-200718:24
Kbtemplateeditor.jsNot Applicable5,66629-Sep-200718:23
Microsoft.crm.application.pages.dll3.0.5300.1679967,69629-Sep-200721:45
Microsoft.crm.metadatahelper.dll3.0.5300.167982,96029-Sep-200721:45
Microsoft.crm.objectmodel.dll3.0.5300.1679324,62429-Sep-200721:45
Microsoft.crm.platform.bulkoperationcontrolassembly.dll3.0.5300.167937,90429-Sep-200721:44
Microsoft.crm.platform.server.dll3.0.5300.1679246,80029-Sep-200721:45
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47
Msvcr71.dll7.10.3052.4355,03229-Mar-200720:18
Pkgutil.cmdNot Applicable11329-Mar-200705:18
Pkgutil.exe1.2.3297.10188,79229-Mar-200720:18
Print_dlg.aspxNot Applicable8,82229-Sep-200718:23
Microsoft.crm.metadatahelper.dll3.0.5300.180,64817-Nov-200504:38
Microsoft.crm.objectmodel.dll3.0.5300.1318,21617-Nov-200504:39
Microsoft.crm.platform.server.dll3.0.5300.1244,48817-Nov-200504:39
Crmdbhotfix.dll3.0.5300.1656105,83222-Aug-200703:47
Crmhotfix.cdfNot Applicable9,76630-Sep-200704:32
Kb927207_client.dll3.0.5300.167961,45629-Sep-200721:49
Kb930604_client.dll3.0.5300.167965,04029-Sep-200706:49
Kb930610_client.dll3.0.5300.1679116,75229-Sep-200706:49
Kb931627_client.dll3.0.5300.1679159,76029-Sep-200721:49
Kb932205_client.dll3.0.5300.167963,50429-Sep-200721:49
Kb933214_client.dll3.0.5300.167970,67229-Sep-200721:49
Kb933423_client.dll3.0.5300.167991,15229-Sep-200721:49
Kb933658_client.dll3.0.5300.167967,08829-Sep-200721:49
Kb935529_client.dll3.0.5300.167971,18429-Sep-200721:49
Kb935844_client.dll3.0.5300.1679115,72829-Sep-200721:49
Kb936019_client.dll3.0.5300.167961,96829-Sep-200721:49
Kb936204_client.dll3.0.5300.167992,17629-Sep-200721:49
Kb938125_client.dll3.0.5300.167961,96829-Sep-200721:49
Kb938238_client.dll3.0.5300.167970,16029-Sep-200721:49
Kb940761_client.dll3.0.5300.167981,93629-Sep-200721:49

Microsoft Dynamics CRM client for Microsoft Office Outlook

Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Articleseditcontent.xslNot Applicable5,52717-Aug-200722:06
Crmmsg.dll1.2.3297.12316,08829-Mar-200720:18
Crmobjectmodel.dll3.0.5300.16796,739,47229-Sep-200721:53
Edit_article.aspxNot Applicable6,92729-Sep-200718:24
Microsoft.crm.application.pages.dll3.0.5300.1679738,32029-Sep-200721:45
Microsoft.crm.metadatahelper.dll3.0.5300.167982,96029-Sep-200721:45
Microsoft.crm.objectmodel.dll3.0.5300.1679324,62429-Sep-200706:45
Microsoft.crm.platform.server.dll3.0.5300.1679246,80029-Sep-200721:45
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47
Msvcr71.dll7.10.3052.4355,03229-Mar-200720:18
Pkgutil.cmdNot Applicable11329-Mar-200705:18
Pkgutil.exe1.2.3297.10188,79229-Mar-200720:18
Print_dlg.aspxNot Applicable8,82229-Sep-200718:24
Microsoft.crm.metadatahelper.dll3.0.5300.180,66417-Nov-200504:42
Microsoft.crm.objectmodel.dll3.0.5300.1318,23217-Nov-200504:42
Microsoft.crm.platform.server.dll3.0.5300.1244,50417-Nov-200504:42
Crmhotfix.cdfNot Applicable4,34630-Sep-200704:32
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47

Microsoft Dynamics CRM client for Microsoft Office Outlook Compatibility Update

Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Setup.xmlNot Applicable1,99130-Sep-200704:50
V3cclientpatch30.mspNot Applicable1,470,46430-Sep-200705:18
Articleseditcontent.xslNot Applicable5,52717-Aug-200722:06
Crmobjectmodel.dll3.0.5300.16796,739,47229-Sep-200721:53
Edit_article.aspxNot Applicable6,92729-Sep-200718:24
Microsoft.crm.application.pages.dll3.0.5300.1679738,32029-Sep-200721:44
Microsoft.crm.metadatahelper.dll3.0.5300.167982,96029-Sep-200721:45
Microsoft.crm.objectmodel.dll3.0.5300.1679324,62429-Sep-200721:45
Microsoft.crm.platform.server.dll3.0.5300.1679246,80029-Sep-200721:45
Print_dlg.aspxNot Applicable8,82229-Sep-200718:24
Setup.xmlNot Applicable1,21230-Sep-200704:49
V3clightclientpatch30.mspNot Applicable103,93630-Sep-200705:18

Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 server software or the Microsoft Dynamics CRM laptop client for Microsoft Office Outlook software.

Prerequisites

You must have Microsoft Dynamics CRM 3.0 installed to apply this hotfix.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

Removal information

To remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel. System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000.

The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB942010$\Spuninst folder. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
832475 Description of the new features in the package installer for Windows software updates

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 942010 - Last Review: June 21, 2014 - Revision: 3.0
Keywords: 
kbautohotfix kbmbsemail kbhotfixserver kbqfe kbmbsmigrate KB942010

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