You cannot install version 2.0.3 of an Omniquad Total Security program on a Windows Vista-based computer

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Article ID: 942089 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • On a Windows Vista-based computer, you try to install an Omniquad Total Security program.
  • The Omniquad Total Security program has a product version of 2.0.3.
In this scenario, the installation is unsuccessful. For example, when you try to install TT Firewall 2.0.3, you receive the following error message:
Program Compatibility Assistant
Check online to see if solutions are available from the Microsoft website. If solutions are found, Windows will automatically display a website that lists steps you can take.
Program: TT Firewall
Publisher: Omniquad Ltd
Location: Path of the TSFirewall.exe file
TT Firewall is incompatible with this version of Windows, For more information, contact Omniquad Ltd.

CAUSE

This problem occurs because of a compatibility issue.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Update information

To resolve this problem, apply the following update, and then reinstall the program.

Update information

The following files are available for download from the Microsoft Download Center:

Windows Vista, 32-bit versions (all languages)

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Download
Download the Update for Windows Vista (KB942089) package now.

Windows Vista, 64-bit versions (all languages)

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Download
Download the Update for Windows Vista for x64-based Systems (KB942089) package now.

Release Date: October 23, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this update.

Update replacement information

This update does not replace any other previously released updates.

Registry information

To use this update, you do not have to make any changes to the registry.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
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File nameFile versionFile sizeDateTimePlatform
Update.mumNot Applicable1,81731-Aug-200717:36Not Applicable
X86_987472b3cdd08927df11a8d096d57e3d_31bf3856ad364e35_6.0.6000.20672_none_79727102de847b65.manifestNot Applicable72531-Aug-200717:36Not Applicable
X86_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6000.20672_none_0a7be5890e7a73c4.manifestNot Applicable4,53731-Aug-200717:36Not Applicable
Acres.dll6.0.6000.206722,56030-Aug-200723:27x86
Sysmain.sdbNot Applicable3,217,62030-Aug-200722:32Not Applicable
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_608e5495218f8dbe660951fb8235fca4_31bf3856ad364e35_6.0.6000.20672_none_a9e5fa66101421a9.manifestNot Applicable1,10031-Aug-200717:36Not Applicable
Amd64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6000.20672_none_669a810cc6d7e4fa.manifestNot Applicable3,55731-Aug-200717:42Not Applicable
Update.mumNot Applicable2,07231-Aug-200717:36Not Applicable
Wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.0.6000.20672_none_70ef2b5efb38a6f5.manifestNot Applicable4,46031-Aug-200717:42Not Applicable
Sysmain.sdbNot Applicable41,83630-Aug-200722:28Not Applicable
Acres.dll6.0.6000.206722,56030-Aug-200723:27x86
Sysmain.sdbNot Applicable3,217,62030-Aug-200722:32Not Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information about Omniquad Total Security products, visit the following Omniquad Web site:
http://www.omniquad.com/consumer/totalsecurity/index.asp
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 942089 - Last Review: October 8, 2011 - Revision: 5.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
atdownload kbvistasp1fix kbfix kbexpertisebeginner kbqfe KB942089

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