The MMC.exe program randomly becomes unresponsive when the user clicks OK or Cancel several times to close a Windows form in Windows Server 2003

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Article ID: 942213 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You develop a Microsoft Management Console (MMC) snap-in by using the MMC Software Development Kit (SDK).
  • You call the Console.ShowDialog() method to display a Windows form in the MMC snap-in.
  • When the MMC snap-in is running in Windows Server 2003, the user clicks OK or Cancel several times to close the Windows form.
In this scenario, the MMC.exe program randomly becomes unresponsive, and the mouse pointer appears as an hourglass.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) or Windows Server 2003 Service Pack 2 (SP2) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 with SP1, x86-based versions
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File nameFile versionFile sizeDateTimePlatformSP requirement
Cic.dll5.2.3790.2617148,48013-Jan-200603:50x86SP1
Mmc.exe5.2.3790.26171,353,72813-Jan-200602:37x86SP1
Mmc30.dll5.2.3790.3038184,32002-Nov-200704:19x86SP1
Mmc30r.dll5.2.3790.256028,67228-Feb-200716:57x86SP1
Mmcbase.dll5.2.3790.2617176,64013-Jan-200603:50x86SP1
Mmcex.dll5.2.3790.3038397,31202-Nov-200704:19x86SP1
Mmcexr.dll5.2.3790.256040,96028-Feb-200716:57x86SP1
Mmcfxc.dll5.2.3790.3038106,49602-Nov-200704:19x86SP1
Mmcfxcr.dll5.2.3790.25606,65607-Dec-200607:33x86SP1
Mmcndmgr.dll5.2.3790.26171,912,32013-Jan-200603:50x86SP1
Mmcperf.exe5.2.3790.261733,79213-Jan-200602:18x86SP1
Mmcs.chmNot applicable143,74701-Jul-200712:16Not applicableSP1
Mmcshext.dll5.2.3790.261761,44013-Jan-200603:50x86SP1
Windows Server 2003 with SP2, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mmcex.dll5.2.3790.4181397,31202-Nov-200707:15x86
Windows Server 2003 with SP1, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Cic.dll5.2.3790.2617403,96802-Nov-200705:29IA-64SP1Not applicable
Mmc.exe5.2.3790.26174,972,54402-Nov-200705:29IA-64SP1Not applicable
Mmc30.dll5.2.3790.3038184,32002-Nov-200705:29x86SP1Not applicable
Mmc30r.dll5.2.3790.256028,67202-Nov-200705:29x86SP1Not applicable
Mmcbase.dll5.2.3790.2617402,43202-Nov-200705:29IA-64SP1Not applicable
Mmcex.dll5.2.3790.3038397,31202-Nov-200705:29x86SP1Not applicable
Mmcexr.dll5.2.3790.256040,96002-Nov-200705:29x86SP1Not applicable
Mmcfxc.dll5.2.3790.3038106,49602-Nov-200705:29x86SP1Not applicable
Mmcfxcr.dll5.2.3790.25606,65602-Nov-200705:29x86SP1Not applicable
Mmcndmgr.dll5.2.3790.26176,080,51202-Nov-200705:29IA-64SP1Not applicable
Mmcperf.exe5.2.3790.261796,25602-Nov-200705:29IA-64SP1Not applicable
Mmcs.chmNot applicable143,74702-Nov-200705:29Not applicableSP1Not applicable
Mmcshext.dll5.2.3790.2617172,03202-Nov-200705:29IA-64SP1Not applicable
Wcic.dll5.2.3790.2617148,48002-Nov-200705:29x86SP1WOW
Wmmc.exe5.2.3790.26171,353,72802-Nov-200705:29x86SP1WOW
Wmmc30.dll5.2.3790.3038184,32002-Nov-200705:29x86SP1WOW
Wmmc30r.dll5.2.3790.256028,67202-Nov-200705:29x86SP1WOW
Wmmcbase.dll5.2.3790.2617176,64002-Nov-200705:29x86SP1WOW
Wmmcex.dll5.2.3790.3038397,31202-Nov-200705:29x86SP1WOW
Wmmcexr.dll5.2.3790.256040,96002-Nov-200705:29x86SP1WOW
Wmmcfxc.dll5.2.3790.3038106,49602-Nov-200705:29x86SP1WOW
Wmmcfxcr.dll5.2.3790.25606,65602-Nov-200705:29x86SP1WOW
Wmmcndmgr.dll5.2.3790.26171,912,32002-Nov-200705:29x86SP1WOW
Wmmcperf.exe5.2.3790.261733,79202-Nov-200705:29x86SP1WOW
Wmmcshext.dll5.2.3790.261761,44002-Nov-200705:29x86SP1WOW
Windows Server 2003 with SP2, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Mmcex.dll5.2.3790.4181397,31202-Nov-200705:37x86SP2Not applicable
Wmmcex.dll5.2.3790.4181397,31202-Nov-200705:37x86SP2WOW
Windows Server 2003, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Cic.dll5.2.3790.2617220,16002-Nov-200705:29x64SP1Not applicable
Mmc.exe5.2.3790.26173,194,36802-Nov-200705:29x64SP1Not applicable
Mmc30.dll5.2.3790.3038184,32002-Nov-200705:29x86SP1Not applicable
Mmc30r.dll5.2.3790.256028,67202-Nov-200705:29x86SP1Not applicable
Mmcbase.dll5.2.3790.2617282,11202-Nov-200705:29x64SP1Not applicable
Mmcex.dll5.2.3790.3038397,31202-Nov-200705:29x86SP1Not applicable
Mmcexr.dll5.2.3790.256040,96002-Nov-200705:29x86SP1Not applicable
Mmcfxc.dll5.2.3790.3038106,49602-Nov-200705:29x86SP1Not applicable
Mmcfxcr.dll5.2.3790.25606,65602-Nov-200705:29x86SP1Not applicable
Mmcndmgr.dll5.2.3790.26173,959,29602-Nov-200705:29x64SP1Not applicable
Mmcperf.exe5.2.3790.261755,29602-Nov-200705:29x64SP1Not applicable
Mmcs.chmNot applicable143,74702-Nov-200705:29Not applicableSP1Not applicable
Mmcshext.dll5.2.3790.261790,11202-Nov-200705:29x64SP1Not applicable
Wcic.dll5.2.3790.2617148,48002-Nov-200705:29x86SP1WOW
Wmmc.exe5.2.3790.26171,353,72802-Nov-200705:29x86SP1WOW
Wmmc30.dll5.2.3790.3038184,32002-Nov-200705:29x86SP1WOW
Wmmc30r.dll5.2.3790.256028,67202-Nov-200705:29x86SP1WOW
Wmmcbase.dll5.2.3790.2617176,64002-Nov-200705:29x86SP1WOW
Wmmcex.dll5.2.3790.3038397,31202-Nov-200705:29x86SP1WOW
Wmmcexr.dll5.2.3790.256040,96002-Nov-200705:29x86SP1WOW
Wmmcfxc.dll5.2.3790.3038106,49602-Nov-200705:29x86SP1WOW
Wmmcfxcr.dll5.2.3790.25606,65602-Nov-200705:29x86SP1WOW
Wmmcndmgr.dll5.2.3790.26171,912,32002-Nov-200705:29x86SP1WOW
Wmmcperf.exe5.2.3790.261733,79202-Nov-200705:29x86SP1WOW
Wmmcshext.dll5.2.3790.261761,44002-Nov-200705:29x86SP1WOW
Windows Server 2003 with SP2, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Mmcex.dll5.2.3790.4181397,31202-Nov-200705:38x86SP2Not applicable
Wmmcex.dll5.2.3790.4181397,31202-Nov-200705:38x86SP2WOW

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 942213 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
Keywords: 
kbautohotfix kbexpertisebeginner kbwinserv2003postsp2fix kbbug kbfix kbHotfixServer kbqfe KB942213

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