Help and Support

Article ID: 942264 - Last Review: November 13, 2007 - Revision: 1.1

FIX: You cannot set the height of the License Acquisition dialog box as large as you want to in Windows Media Player 11

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SYMPTOMS

Consider the following scenario:
  • You are delivering licenses for Windows Media Player 11 clients.
  • The content is protected.
  • You append query string parameters to the URL that you provide for the DRM_LicenseAcqURL attribute to specify a size for the Windows Media Player License Acquisition dialog box.
  • You set the height of the License Acquisition dialog box to a size that is between the width of the screen minus 20 pixels and the height of the screen minus 20 pixels.
In this scenario, you cannot set the height of the License Acquisition dialog box to a value that is larger than the height of the screen minus 20 pixels.

CAUSE

This problem occurs because the width and the height of the dialog box are both limited by only the width of the screen. You expect that the width and the height of the dialog box are limited by both the width and the height of the screen.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, obtain the hotfix from the Microsoft Download Center.

Download information

Windows XP for x86-based computers (all languages)
The following file is available for download from the Microsoft Download Center:

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Download
Download the WindowsMedia11-KB942264-x86-INTL.exe package now. (http://download.microsoft.com/download/f/3/8/f38b035f-314e-4bee-8a3f-5838995d60fe/windowsmedia11-kb942264-x86-intl.exe)
Windows XP for x64-based computers (all languages)
The following file is available for download from the Microsoft Download Center:

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Download
Download the WindowsMedia11-KB942264-x64-INTL.exe package now. (http://download.microsoft.com/download/f/3/8/f38b035f-314e-4bee-8a3f-5838995d60fe/windowsmedia11-kb942264-x64-intl.exe)

Note This hotfix does not have an x64-based version for Windows XP. The WindowsMedia11-KB942264-x64-INTL.exe package applies the 32-bit version of this hotfix on the x64-based version of Windows XP.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Wmp.dll11.0.5721.523710,834,94406-Sep-200700:07x86

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The screen dimensions should control the maximum width and height of the License Acquisition dialog box. The maximum size of the dialog box is the screen width minus 20 pixels by the screen height minus 20 pixels. For more information, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn2.microsoft.com/en-us/library/bb262848.aspx (http://msdn2.microsoft.com/en-us/library/bb262848.aspx)

APPLIES TO
  • Microsoft Windows Media Player 11
Keywords: 
kbfix KB942264

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