Article ID: 942284 - Last Review: April 1, 2009 - Revision: 2.0

A BizTalk Service service may not start as expected when you restart a computer that is running Windows Vista or Windows Server 2008

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SYMPTOMS

In Microsoft BizTalk Server, a BizTalk Service service may not start as expected when you restart a computer that is running Windows Vista or Windows Server 2008. Additionally, the following errors may be logged in the System log.

Error 1
Log Name: System
Source: Service Control Manager
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
Description:
The BizTalk Service BizTalk Group : BizTalkServerApplication service depends on the Enterprise Single Sign-On Service service which failed to start because of the following error: After starting, the service hung in a start-pending state.
Error 2
Log Name: System
Source: Service Control Manager
Event ID: 7022
Task Category: None
Level: Error
Keywords: Classic
Description:
The Enterprise Single Sign-On Service service hung on starting.
This issue may occur when the startup type for the BizTalk Service service is set to Automatic.
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CAUSE

This issue occurs when the Enterprise Single Sign-on service does not start as quickly as expected. Because BizTalk Service services depend on the Enterprise Single Sign-on service, the BizTalk Service service in question does not start as expected.
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RESOLUTION

To resolve this issue, configure the Enterprise Single Sign-on service and each BizTalk Service service to use the Automatic (Delayed Start) startup type. To do this, follow these steps:
  1. Click Start, type services in the Start Search box, and then select Services in the Programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
  2. Under Name, right-click Enterprise Single Sign-on Service, and then click Properties.
  3. In the Startup type box, click Automatic (Delayed Start), and then click OK.
  4. Under Name, right-click a BizTalk Service service, and then click Properties.
  5. In the Startup type box, click Automatic (Delayed Start), and then click OK.
  6. Repeat steps 4 and 5 for any remaining BizTalk Service services.
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APPLIES TO
  • Microsoft BizTalk Server 2009 Enterprise
  • Microsoft BizTalk Server 2009 Branch
  • Microsoft BizTalk Server 2009 Developer
  • Microsoft BizTalk Server 2009 Standard
  • Microsoft BizTalk Server 2006 R2 Standard Edition
  • Microsoft BizTalk Server 2006 R2 Enterprise Edition
  • Microsoft BizTalk Server 2006 R2 Developer Edition
  • Microsoft BizTalk Server 2006 R2 Branch Edition
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Keywords: 
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