Error message when you try to view ProClarity Analytics Server 6.3 Page reports in an Office PerformancePoint Server 2007 dashboard that has been deployed to a Microsoft SharePoint site: "404 Error" or "Page Not Found"

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Article ID: 942523 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Microsoft ProClarity Analytics Server (PAS) 6.3.
  • You try to view PAS 6.3 Page reports in a Microsoft Office PerformancePoint Server 2007 dashboard.
  • This Microsoft Office PerformancePoint Server 2007 dashboard has been deployed on a Microsoft SharePoint site.
In this scenario, you may receive one of the following error messages:
404 Error
Page Not Found

CAUSE

This problem occurs because the PDefaultPage.asp file that is used to display the reports is missing from the PAS virtual directory.

RESOLUTION

To view these reports, you must apply cumulative hotfix 2213 for PAS 6.3. After you apply this hotfix, PerformancePoint Server can interact with PAS 6.3.

The following file is available for download from the Microsoft Download Center:

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Download
Download the PAS63Hotfix2213.exe package now.

Release Date: October 17, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 942523 - Last Review: November 2, 2007 - Revision: 1.2
APPLIES TO
  • Microsoft Office PerformancePoint Server 2007, 32 Bit Edition
  • Microsoft Office PerformancePoint Server 2007, 64 Bit Edition
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