The display name of an e-mail address is not encoded correctly according to RFC 2047 when you use extended characters in Exchange Server 2007
SYMPTOMSIn a Microsoft Exchange Server 2007 environment, you
send an e-mail message to an external user. However, the e-mail address is not correctly
encoded according to RFC 2047. This problem occurs if the following conditions
are true:
To: "=?iso-8859-1?Q?J=FCrgen,_M=FCller?=" <xxx@xxx.xxxl> A comma is missing. The display name in the header should be displayed as follows:To: "=?iso-8859-1?Q?J=FCrgen=2C_M=FCller?=" <xxx@xxx.xxx> Note This problem may cause some third-party applications such as an
SMTP relay server or a POP3 client not to work successfully when the
application parses the e-mail address.RESOLUTIONTo resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
945684 (http://support.microsoft.com/kb/945684/)
Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1
To resolve this problem in the release version of Exchange Server 2007, install Update Rollup 6 for Exchange Server 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 942846 (http://support.microsoft.com/kb/942846/)
Description of Update Rollup 6 for Exchange Server 2007
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONFor more information about
software update terminology, click the following article number to view the
article in the Microsoft Knowledge Base: 824684 (http://support.microsoft.com/kb/824684/LN/) Description of the standard terminology that is used to describe Microsoft software updates For more information about the
naming schema for Exchange Server software updates, click the following article
number to view the article in the Microsoft Knowledge Base: 817903 (http://support.microsoft.com/kb/817903/)
New
naming schema for Exchange Server software update packages
REFERENCESFor more information about RFC 2047, visit the following
Internet Engineering Task Force (IETF) Web site: http://www.ietf.org/rfc/rfc2047.txt (http://www.ietf.org/rfc/rfc2047.txt) The
third-party products that this article discusses are manufactured by companies
that are independent of Microsoft. Microsoft makes no warranty, implied or
otherwise, about the performance or reliability of these
products.APPLIES TO
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