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Article ID: 942813 - Last Review: October 23, 2007 - Revision: 3.5

Stop error when you try to restart a Windows PE 2.0 system that uses AMD Barcelona processor and that has the Operating System Capabilities (_OSC) method enabled in the BIOS: "STOP: 0x0000007B (INACCESSIBLE_BOOT_DEVICE)"

View products that this article applies to.

SYMPTOMS

When you try to restart a Microsoft Windows Preinstallation Environment (Windows PE) 2.0 for Windows Vista system that uses an AMD Barcelona processor and that has the Operating System Capabilities (_OSC) method enabled in the BIOS, the system will continually restart. Additionally, you may receive the following Stop error message on the screen:

STOP: 0x0000007B: (parameter1, parameter2, parameter3, parameter4) INACCESSIBLE_BOOT_DEVICE

Notes

The four parameters in the Stop error message vary depending on the computer's configuration.
Not all "Stop 0x0000007B" error messages are caused by this problem.

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CAUSE

This problem occurs because Windows PE 2.0 for Windows Vista does not support the new AMD Barcelona processor when the _OSC method is enabled.

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RESOLUTION

Windows Vista Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935791 (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack

Hotfixes and security updates that are included in SP2 for Windows Vista Service and for Windows Server 2008

For more information about the hotfixes and the security updates that are included in SP2 for Windows Vista and for Windows Server 2008, visit the following Microsoft TechNet Web site: -

http://technet.microsoft.com/en-us/library/dd335033.aspx (http://technet.microsoft.com/en-us/library/dd335033.aspx)

Note: Currently, the list of hotfixes and security updates is available only in English.

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Update information

The following files are available for download from the Microsoft Download Center:

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Download the Update for Windows Vista (KB942813) package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=40F4EDFD-566C-420D-B9C7-C41E5AFCDBA0)

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Download the Update for Windows Vista for x64-based Systems package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=583FD9F0-FAD1-41D9-84D6-A373DBD638A3)

Release Date: October 23, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

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Prerequisites

No prerequisites are required.

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Restart requirement

You must restart the computer after you apply this update.

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Update replacement information

This update does not replace a previously released update.

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Installation information

You can apply this update to a Windows Vista-based computer to update a Windows PE 2.0 system. To do this, follow these steps:

Run the following command to mount the Windows PE-based system:
imagex /mountrw drive:\file_path\winpe.wim 1 drive:\mounted_images
Add packages to the Windows PE-based system. To do this, follow these steps:
1. Run the following command to extract the CAB file from the package:
  expand -f:* drive:\file_path\Windows6.0-KB942813-x86.msu drive:\destination_path
2. Run the following command to import the CAB file:
  peimg /import=Windows6.0-KB942813-x86.cab image_path
3. Run the following command to install the package:
  peimg /install=Package_1_for_KB942813 image_path
Run the following command to commit changes to the image:
imagex /unmount /commit image_path

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions

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File name	File version	File size	Date	Time	Platform
Update.mum	Not Applicable	2,026	21-Sep-2007	18:00	Not Applicable
X86_hal.inf_31bf3856ad364e35_6.0.6000.20684_none_016cee322423ba26.manifest	Not Applicable	1,956	21-Sep-2007	18:00	Not Applicable
Halacpi.dll	6.0.6000.20684	137,400	21-Sep-2007	02:56	x86
Halmacpi.dll	6.0.6000.20684	163,512	21-Sep-2007	02:56	x86

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about ImageX command-line options on a Windows Vista-based computer, visit the following Microsoft Web site:

http://technet2.microsoft.com/WindowsVista/en/library/bb068119-1ba6-48c7-9ad7-3ed3f72592e91033.mspx?mfr=true (http://technet2.microsoft.com/WindowsVista/en/library/bb068119-1ba6-48c7-9ad7-3ed3f72592e91033.mspx?mfr=true)

For more information about Windows PE 2.0 for Windows Vista, visit the following Microsoft Web site:

http://technet.microsoft.com/en-us/windowsvista/aa905120.aspx (http://technet.microsoft.com/en-us/windowsvista/aa905120.aspx)

For more information about the _OSC method and PCI Express in Windows Vista, visit the following Microsoft Web site:

http://www.microsoft.com/whdc/system/bus/PCI/_OSC-Method.mspx (http://www.microsoft.com/whdc/system/bus/PCI/_OSC-Method.mspx)

For more information about PCI Express FAQ for Graphics, visit the following Microsoft Web site:

http://www.microsoft.com/whdc/archive/pcie_graphics.mspx (http://www.microsoft.com/whdc/archive/pcie_graphics.mspx)

For more information about PCI Express and Windows, visit the following Microsoft Web site:

http://www.microsoft.com/whdc/system/bus/pci/pcie_windows.mspx (http://www.microsoft.com/whdc/system/bus/pci/pcie_windows.mspx)

For more information about how to create a Custom Windows PE Image, visit the following Microsoft Web site:

http://technet2.microsoft.com/WindowsVista/en/library/08629d0b-56b0-4194-9782-88d01a488ae01033.mspx?mfr=true (http://technet2.microsoft.com/WindowsVista/en/library/08629d0b-56b0-4194-9782-88d01a488ae01033.mspx?mfr=true)

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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