Article ID: 943063 - Last Review: October 6, 2007 - Revision: 1.2

Communicator 2007 crashes when you start it by using the presence control

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SYMPTOMS

When you start Microsoft Office Communicator 2007 by using the presence control, Office Communicator 2007 starts, and the user interface opens as expected. However, after awhile, Office Communicator 2007 crashes.

CAUSE

This problem occurs if the presence control is used when Office Communicator 2007 is not running.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Office Communicator 2007 Hotfix Package that is dated October 5, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
941441  (http://support.microsoft.com/kb/941441/ ) Description of the Communicator 2007 hotfix package: October 5, 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Office Communicator 2007
Keywords: 
kbpubtypekc kbqfe KB943063
 

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