Communicator 2007 presence icons do not change in Outlook 2007 after you disconnect a computer from the network

You are using a computer that is running Microsoft Office Outlook 2007 and Microsoft Office Communicator 2007. While these programs are running, you put the computer into hibernation. Then, you disconnect the computer from the network.

In this case, when you wake the computer from hibernation, Communicator 2007 presence icons do not change in Outlook. The presence icons still display the original presence status for each person who has sent you an e-mail message. Additionally, you can still right-click an e-mail address and then click Reply with Instant Message.

How to obtain the hotfix

This issue is fixed in the Communicator 2007 Hotfix Package that was released on October 5, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.