Article ID: 943290 - View products that this article applies to.
When you try to upgrade Microsoft Works 9 or Microsoft Works SE 9 to an upgrade version of a 2007 Microsoft Office suite, you may receive the following error message:
This problem occurs when you try to install one of the following 2007 Office suites:
Locate your earlier version of Microsoft Office.
Setup can’t find a version of Microsoft Office on your computer.
This problem occurs because of an error in Works 9 and in Works SE 9. During the upgrade process, Works does not provide the necessary information to the 2007 Office Setup program.
To resolve this problem, download the "Update for Microsoft Works 9 and Works SE 9," and then install the Office 2007 upgrade.
To obtain the update, visit the following Microsoft Web site:
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
The list of products that qualify for the upgrade version of the 2007 Office suite indicates that Works 9 is a qualifying product. The box for the upgrade version of the 2007 Office suite states the following: