Error message when you try to upgrade Works 9 or Works SE 9 to an upgrade version of a 2007 Office suite

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SYMPTOMS

When you try to upgrade Microsoft Works 9 or Microsoft Works SE 9 to an upgrade version of a 2007 Microsoft Office suite, you may receive the following error message:

Locate your earlier version of Microsoft Office.

Setup can’t find a version of Microsoft Office on your computer.

This problem occurs when you try to install one of the following 2007 Office suites:

Microsoft Office Professional 2007 upgrade version
Microsoft Office Small Business 2007 upgrade version
Microsoft Office Standard 2007 upgrade version

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CAUSE

This problem occurs because of an error in Works 9 and in Works SE 9. During the upgrade process, Works does not provide the necessary information to the 2007 Office Setup program.

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RESOLUTION

To resolve this problem, download the "Update for Microsoft Works 9 and Works SE 9," and then install the Office 2007 upgrade.

To obtain the update, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=04446BAB-F439-4DB8-856B-2DE7234F22A0&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=04446BAB-F439-4DB8-856B-2DE7234F22A0&displaylang=en)

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STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

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The list of products that qualify for the upgrade version of the 2007 Office suite indicates that Works 9 is a qualifying product. The box for the upgrade version of the 2007 Office suite states the following:

The enclosed program will search your hard disk to confirm your eligibility for this upgrade. The software will install only if you are a licensed user of one of the following products: