Article ID: 943394 - Last Review: February 21, 2008 - Revision: 1.6

Some e-mail messages become stuck in the submission queue in Exchange Server 2007

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SYMPTOMS

In a Microsoft Exchange Server 2007 environment, some e-mail messages become stuck in the submission queue and take a long time to be delivered.

CAUSE

This problem occurs when these e-mail messages are sent to nested distribution groups. The expansion server takes a long time to process nested distribution groups. These e-mail messages are sent to large nested distribution lists together with permission groups for user rights to send messages to the distribution lists.

RESOLUTION

To resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 1 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1 (http://go.microsoft.com/fwlink/?LinkId=152559)
To resolve this problem in the release version of Exchange Server 2007, install Update Rollup 6 for Exchange Server 2007. For more information about Update Rollup 6 for Exchange Server 2007, see the following Exchange Help topic:
Description of Update Rollup 6 for Exchange Server 2007 (http://go.microsoft.com/fwlink/?LinkId=152561)
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007 (http://go.microsoft.com/fwlink/?LinkId=152570)

WORKAROUND

To work around this problem, use a server that is running Microsoft Exchange Server 2003 as the expansion server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
817903  (http://support.microsoft.com/kb/817903/ ) New naming schema for Exchange Server software update packages

APPLIES TO
  • Microsoft Exchange Server 2007 Standard Edition
  • Microsoft Exchange Server 2007 Enterprise Edition
Keywords: 
kbqfe kbhotfixrollup kbexpertiseinter KB943394
 

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