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External storage devices are unexpectedly formatted during the initial configuration of Windows Home Server

Article ID: 943447 - View products that this article applies to.

SYMPTOMS

When you use a new computer for the first time and this computer has Windows Home Server preinstalled, any external storage devices that are connected to the computer are automatically formatted. You do not receive a warning before this behavior occurs. Therefore, any data on the external storage devices is lost.

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RESOLUTION

Hotfix information

Note This update is replaced by Windows Home Server Power Pack 1.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

944289

(http://support.microsoft.com/kb/944289/ )

Description of the Windows Home Server Power Pack 1 update

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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