The Windows SharePoint Services 3.0 Search index may be corrupted when you upgrade Windows Server 2003 to Windows Server 2008

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Article ID: 943605 - View products that this article applies to.
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SYMPTOMS

When you upgrade Windows Server 2003 to Windows Server 2008, the Windows SharePoint Services 3.0 Search index may be corrupted.

RESOLUTION

To recover from this problem, follow these steps:
  1. Click Start, point to All Programs, point to Administrative Tools, and then click SharePoint 3.0 Central Administration.
  2. Click the Operations tab, and then click Services on Server.
  3. For the Windows SharePoint Services Help Search service, click Stop.
  4. Click OK when you receive the following message:
    The Windows SharePoint Services Search service that was enabled on this server will be uninstalled and all index files will be deleted permanently.
  5. Repeat step 1 through step 4 on each server where the Windows SharePoint Services Search service is running.
  6. On the server in the farm in which you want the Search feature to be available, start the Windows SharePoint Services Search service.
  7. On the Configure Windows SharePoint Services Search Service Settings page, specify the required account settings. Also, specify a new Search database. You can delete the original Search database. Or, you can specify a new name for the Search database to avoid a conflict.

MORE INFORMATION

To prevent this problem, stop the Windows SharePoint Services 3.0 Search service before you upgrade Windows Server 2003 to Windows Server 2008. To do this, follow these steps:
  1. On the Windows Server 2003-based computer that is running Windows SharePoint Services, click Start, click Run, type services.msc, and then click OK.
  2. Locate the Windows SharePoint Services Search service, right-click the service, and then click Properties. In the Startup type list, click Disabled, and then click OK.
  3. Locate the Windows SharePoint Services Search service, right-click the service, and then click Stop.
  4. Upgrade Windows Server 2003 to Windows Server 2008.
  5. After you upgrade Windows Server 2003 to Windows Server 2008, click Start, click Run, type services.msc, and then click OK.
  6. Locate the Windows SharePoint Services Search service, right-click the service, and then click Properties. In the Startup type list, click Manual, and then click OK.
  7. Locate the Windows SharePoint Services Search service, right-click the service, and then click Start.

Properties

Article ID: 943605 - Last Review: January 8, 2008 - Revision: 1.1
APPLIES TO
  • Microsoft Windows SharePoint Services 3.0
Keywords: 
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